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8.6 / 10 Guest Rating

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Carretera Federal Km 239, Ejido Jacinto Pat, Tulum, mx

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive - main view

About the Property

Unique Jungle Experience
Escape to Cenotes Casa Tortuga, a vacation accommodation nestled in the heart of the jungle near Tulum. Embrace nature's beauty and explore nearby cenotes, available for guests from 9:00 am to 5:00 pm.

Comfortable Amenities
Each room is equipped with air conditioning, streaming services, and a mini fridge for your convenience. Enjoy the tranquility of the jungle surroundings without compromising on modern comforts.

Convenient Location
Situated just 15 km from Akumal, with free Wi-Fi and parking, our property offers a peaceful retreat away from the hustle and bustle. Plan your visit by car and make the most of the on-site restaurants open from 9:00 am to 5:00 pm.

Ready to immerse yourself in nature's wonders? Book your stay at Cenotes Casa Tortuga for an unforgettable jungle getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not make invoices. Room cleaning service is offered every 3 days upon request. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent238 verified reviews
AI Summary

Guests highly rate the great location near cenote park and frequently praise the outstanding service and amenities.

Categories

Cleanliness7.7
Service9.2
Location9.2
Room Quality8.7
Amenities8.7
Value for Money8.7
Food and Beverage7.7
Overall Experience8.8

Select topics to read reviews

M
MariéllibrBR
Verified booking
couple
Standard Room
Stayed in Jan 26, 2026

"Confortavel, lindo e muito receptivo."

10.0

O hotel da acesso aos cenotes com guia incluso, super educados e gentis. O quarto é bom e os cenotes são bem bonitos e deliciosos. Estar dentro do park é excelente, pois pode ir em qualquer horário e repetir quantas vezes quiser. Você pode fazer check out e continuar aproveitando o park até o final do dia.

Não tive nada que não tenha gostado. Superou minhas expectativas.

Helpful?
M
mijuongusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 26, 2026

"Very Good"

7.0

It was great bonus to get in beautiful four cenotes free

Breakfast option wasn't good-only one cafe No place to eat dinner - near hotel Hotel room porch was filled with bird's poo Not cleaned and dirty windows

Helpful?
S
SaulusUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"A must visit in Tulum! Absolutely stunning views, great amenities and great service. Will be coming back!"

10.0

Everything! This property was amazing and definitely worth it! Would book again and again. People are so friendly and the amenities are outstanding! Will be coming back

Nothing. Everything was great

Helpful?
K
KatyamxMX
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Lo mejor de ese lugar son los cenotes."

8.0

Me gustó que el lugar tiene entrada a los cenotes y puedes pasar un día muy agradable ahí.

Las piscinas no se ven tan bonitas como en las fotos y el lugar está un poco lejos de Tulum. Además, hay horario de entrada y salida a los cenotes. El cuarto tiene cocina, pero solo tenía un par de sartenes con los que no se puede hacer mucho.

Helpful?
S
ShmuelusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 13, 2026

"Good"

1.0
Helpful?
M
MiroslavhrHR
Verified booking
family_with_children
Standard Room
Stayed in Jan 11, 2026

"Great value for money if you wanna hang out at the cenotes for the day. (Beautiful)"

9.0
Helpful?
V
ValeriacoCO
Verified booking
family_with_children
Standard Room
Stayed in Jan 4, 2026

"Buen parque"

7.0

Que tengas incluido el parque de los Cenotes! Es muy lindo y vale mucho la pena.

La limpieza no fue la mejor (había toallas con machas) y olía muchísimo a humedad.

Helpful?
M
MaximechCH
Verified booking
family_with_children
Standard Room
Stayed in Jan 2, 2026

"Exceptional"

10.0
Helpful?
O
OsvaldousUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 31, 2025

"It was very nice place but I hate to say it but the mosquitos killed the experience."

6.0

Close location to cenote park.

Mosquitos outside and inside the room. Bring insect repellent for outside and inside the room.

Helpful?
R
RebeccagtGT
Verified booking
family_with_children
Standard Room
Stayed in Dec 24, 2025

"Outstanding stay in a beautiful hotel with a wonderful park!"

10.0

The room was exceptional especially for the price. Having two rooms, two bathrooms, a dining room and kitchenette! The location was amazing. There was a family of monkeys above the pool and the the access to the park was outstanding! We loved this place!

It's good to note that there is no food available after 5:30 on the property. There are places nearby and some that deliver though. Overall it was amazing there.

Helpful?
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