St Leonards Hotel by Greene King Inns

Close to airport rooms newly decorated but duvet very marked

The staff were miserable , we booked a table for 7pm on check in and then told at 7 pm there would be a 90 minute wait due to too many walk ins and only one chef on , receptionist behind bar , one server and one chefs for approximately 70 customers eating and drinking , dirty plates left on tables for ages . Outside our room a stack of old furniture piled up outside

Not a lot. Convenient location for us.

Bathroom facilities not up to quality expected...No loo brush!!!!!, no air conditioning, checking in no one on reception, had to wait. Everywhere had "Wet Paint" signs. Price was far too expensive. Have stayed in far better for less.

Parking and location.

Car noise was constant. But we would still come back when it was not so hot so we could close the windows.

The location suited us

First night, no sausages available for one the meal options, then none available for the breakfast although were given alternative extras to replace them. Second evening, we came back from a family funeral, relatives came to join us although they weren’t staying at the hotel so we could have dinner together. We were told that we’d need to order within an hour and that there would be a wait but we didn’t mind. Within ten minutes we went to order but were told actually we’re closing the kitchen and not taking more orders and this was at 7.15! The reason given was due to the heat and too many orders as a result of other local restaurants closing in the heat. One of the reasons we chose this hotel was because of the restaurant on site. We quickly got into a car and went into Ringwood worried we wouldn’t be able to find anywhere open, but everywhere was open and ended up having a fabulous meal at the fish inn. Our second morning was a disaster also. We ordered our breakfast, we weren’t told about no sausages again (how can you not have any sausages for three days?) and only knew about it when our breakfast finally arrived! No extra anything on our plate in place of missing ingredient, plus we waited 35 minutes for it to be brought out to us! It was actually really poor from a hotel prospective.

Room was comfortable, breakfast was good value. Staff were very friendly and helpful. The location was ideal for our purpose.

Air conditioning would have been a bonus given the exceptionally hot weather - but we did have a fan in the room.

Clean room. Fair for the price.

Shower curtains, below par breakfast and on a busy road.

Room was ok, evening meal was ok.

Grumpy staff, breakfast floating in fat in dishes.