St Leonards Hotel by Greene King Inns

We had a fabulous stay, staff are a credit to the company

They moved our room to accommodate my partner with her disability

Took a few minutes for someone to come to reception

Ryan, who's usually at The Swan Alton was excellent. The remaining staff were friendly and helpful

The building is in need of updating and repair as is the furniture and facilities. The windows and patio doors had rotted so the room felt unsecure, locks are wholly inadequate.

Close to where I needed to be

Lack of staff- waited 20 minutes to check in and was largely ignored by bar staff. No toilet roll in bathroom Staff in restaurant in the morning were miserable

Stated several times. Always comfortable and clean.

The restaurant lets it down all the time. Not the waitresses they do what they can. But the food always takes a long time to come out, just lately it’s not been very good at all. This time was really not good.

Room was of good size with comfortable bed. The bathroom was clean, well lit with decent towels and toiletries. Agreed with other contributors that road noise was minimal as room was located to rear overlooking an open grassed area. Internal courtyard was very pleasant for a quiet drink after a long drive. Breakfast was good with a decent variety of cooked and cereal options available. Staff were polite and good humoured during our stay although notably stretched on occasions between serving in bar area and reception.

Corridor lighting could be better finding keylock in door a little trying. Evening meal was disappointing ( steak and Ale Pie ) turned to be a pastry vessel for gravy! no discernible meat content whatsoever with a gravy boat for good measure. An “ Awarded Winning” pie seemed misplaced on this occasion with no query from staff on uneaten remains ?

Perfect to travel to Southampton in morning

Very noisy from 5am the people next door were chatting, blowing their nose and banging