Kents Hill Park Training & Conference Centre

nothing

we did not stay after arriving anf seeing that my autistic son couldn’t use the pool, which was main reason for chosing this, also the room didn’t smell fresh a bad smell and wasn’t clean. we left and my son was very very upset, i had to find another hotel with booking.com.

This hotel is great apart from the fact house keeping think its ok to come into your room whilst sleeping or they are banging on your door at 9.45 asking you to leave if you like a laying this is not the hotel for you I want a full refund

The breakfast was good and the staff were really nice and friendly

The room was small and although breakfast was good, lunch and dinner more like school dinners.

Location

Tired uncomfortable bed and pillows, no comfy chair in room, poor quality food, slow bar service

It's always a pleasure staying at this hotel. The staff are so friendly and helpful

Nothing at all

The Staff were pleasant and friendly and the breakfast was good. The leisure facilities were decent and pleasant.

The room was fairly dated and parts of it were not in good working order. For example the window did not shut properly, there also appeared to be some staining in the bathroom. The evening meals seemed a bit dry from the heat-lamps and did not seem to be very well stocked in the salad bar outside of peak times.

Really nice and comfortable

Too big! We had a floor dedicated to us for the convention and our rooms were on the other side of the hotel. Think it took 1000 steps to get from my room to my car. Not a bad thing mind you