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5.6 / 10 Guest Rating

MASA AL NAJWA

Ali Bin Abi Talib Road, Qurban Area, Madinah, Al Madinah Province, 42316, Madinah, SA

MASA AL NAJWA - main view

About the Property

Convenient Amenities
Enjoy the ease of a 24-hour front desk and elevator at your service. Benefit from complimentary self parking during your stay.

Home-like Accommodations
Settle into one of the 25 air-conditioned guestrooms for a comfortable stay. Utilize the shared kitchen to prepare your meals. Stay connected with free wireless internet access.

Nearby Attractions
Explore key landmarks like Prophet's Mosque and New Bilal Market within a 5-minute drive. Other attractions, including Bilal Ibn Rabah Mosque and Baqi Cemetery, are just a short distance away.

Plan your perfect stay at MASA AL NAJWA in Madinah today!

Facilities & Amenities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Free self parking
Housekeeping on request

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Couples wishing to share a room must provide proof of marriage.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.6
Good48 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

A
Ahmed
Verified booking
family
Standard Room
Stayed in Jul 6, 2025

"Good"

2.0

You joking it was no hotel booked for us we had hard time finding a nother hotel

Helpful?
M
Md Sai-A-Dul
Verified booking
family_with_children
Standard Room
Stayed in Apr 15, 2025

"Good"

2.0

AVOID THIS PLACE LIKE THE PLAGUE! IT IS A DISGRACE! Our stay — or rather, our attempted stay — at this so-called hotel was an absolute nightmare. We arrived in Madinah around 10:15 PM on February 21, 2025, after a long and exhausting journey from Makkah, expecting to rest for the night. Instead, we were met with confusion, frustration, and sheer incompetence. First of all, the address provided by the property was completely inaccurate — we couldn’t locate the hotel despite circling the area multiple times. It was like the place didn’t even exist. To make matters worse, the property management was utterly unresponsive. I tried calling numerous times from our hotel in Makkah before our arrival, and no one ever picked up. When I finally managed to get through via WhatsApp and informed them about our late arrival, all they said was “ok.” No guidance, no assistance — nothing. The communication was non-existent and shockingly unprofessional. It felt like a complete scam. We were left stranded in an unfamiliar city late at night, with my wife and 5-year-old child, with no hotel to check into and no help from the property whatsoever. In desperation, we had to find another hotel last minute, and of course, ended up paying far more than we had budgeted. The stress and anxiety caused by this experience were overwhelming. Not knowing anyone, struggling with the language barrier, and being abandoned by a property we trusted made this one of the worst travel experiences.

Helpful?
A
Amadou
Verified booking
partner
Standard Room
Stayed in Apr 3, 2025

"Exceptional"

10.0

Good

Helpful?
A
adesina
Verified booking
family
Standard Room
Stayed in Apr 3, 2025

"Good"

2.0

I think hotels loke these shoild be taken down from expedia. I had a booking, and on getting there, i was told no room available. It was quite ridiculous at the start, but it turns out to be true. No one should be allowed to go through this all because of a terrible hotel with terrible staffs that can only communicate in Arabic and couldn't even read. The whole business is a joke.

Helpful?
M
MONZURUL
Verified booking
Standard Room
Stayed in Mar 31, 2025

"Good"

2.0

It was so dirty all over cockroach in the bed in a while. AC was broken definitely I’m not gonna

Helpful?
S
SHAHNAWAZ .M.I
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2025

"Exceptional"

10.0

Its good location

Helpful?
T
Tamanna
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2025

"Good"

4.0

The space in the room is very tight. The bathroom was terrible.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 27, 2025

"Good experience"

10.0

Good stay and sociable team.

Helpful?
S
Sharjeel
Verified booking
Standard Room
Stayed in Mar 17, 2025

"Very Bad"

2.0

It was very bad experience from the 1st night, people were smoking all over the Hotel, you get too much smell even in your room, i couldn’t sleep, never recommend this Hotel.. but Thanks and appreciated for Hotel.com to understand and handle the situation and able to relocate my hotel next day with my convenience with the same price.. Thanks again 🙏

Helpful?
Y
Yusuf
Verified booking
Standard Room
Stayed in Mar 11, 2025

"Exceptional"

10.0

clean

Helpful?