Darwin Stays - Service Accommodation in Newcastle under Lyme City Centre

bathroom is very bad. smell is teribble. We must have window open all the time.

bathroom is very bad. smell is teribble. We must have window open all the time.

Location perfect for using the local restaurants and bars. We would've spent £60/70 on taxis to come to Newcastle from Cheddleton, it made sense to get a local room. Free local parking was also an attraction to the stay. The key box and door codes all worked seamlessly. Three flights of stairs, which for us wasn't a problem. The layout was nice with a modern communal kitchen. We didn't use the kitchen, but it looked like you could live here comfortably. Our room was modern, decorated to a high standard. Bathroom was practical, compact and bijoux, nice on the eye. However, there was a bad smell when the toilet was flushed. This made things slightly unpleasant. You didn't want to stay in there too long. Maybe a combination of the drains as well? We spent our stay with the door firmly shut. If it was happening in my own bathroom, I would definitely be investigating where this smell is coming from. The window was open, airing our room when we arrived, there were air fresheners in the bathroom. Was this to mask the smell? There were hairs in the plughole of the sink. When brushing my teeth I could see a matted collection in it that the flip plug was covering/hiding. Perhaps a good thorough clean would leave it less unsightly, these things do happen. Overall, location was great for what we wanted to do. Room and layout modern, practical and good value for money. But the bathroom smell was a problem. It's a shame because would I stay here again based on this experience, no. If I had a different room, or the same room, without the smell, I'd be back. It's as simple as that.

Fantastic property right in the city centre. Excellent host who couldn't have been more helpful, went above and beyond after I left some items in the property. Would definitely recommend.

.The room as clean, bed was comfortable and you could not hear noise from the street

the cups in the room were dirty. The door did not fit properly and the lock only just reached the side to make it close safely

Great location, quiet building, comfy beds and clean.

There was no deadlock or chain on the door. I didn't feel as safe as I could have done, I ended up pushing the cupboard up against the door for peace of mind. Struggled to settle and fall asleep

Clean and comfortable

N/A

Nothing

Dark and Stairs. It needs properly cleaned, The beds needs changing, and The whole building needs decorated.