Blackstone Walk - Fabulous Houses with Parking

Comfortable house in a great location, everything was clean and worked, the photos and description are accurate and I had a good stay. Would stay again.

House could do with some maintenance such as a coat of paint and the shower head holder repairing. Hosts forgot to ask for a deposit until I was leaving.

Nothing. The property was awful, dirty, furniture was broken and one bedroom was not usable within the 2 bedroom property due to 2 broken twin beds. The sofa in the lounge was completely unusable and dangerous with sharp metal sticking out of it and all springs gone. A complete traumatic experience staying here.

I have attempted to contact the company to look at a refund for this stay due to us not being able to use one bedroom or the lounge and the filthiness of the property and was offered £31. This did not even cover the cost of the cleaning which doesn't happen anyway or the 'non refundable damage fee' which again is not used as plenty is broken in the property. Beds and sofa included. We were travelling for a family event with a baby and this whole experience was awful.

Comfortable, clean and a good location. Its in a quiet area but close very close to the city and an easy quick walk to the tram if you dont wish to drive.

Staff were not very polite and caused more of a hassle, can defintely be trained more in customer service especially when already receiving payments.

The location was great 10 mins walk to centre and beds were comfy

Beware you get what you pay for, property needs a lot of attention, patio doors did not open like previous comments and it was never addressed whilst we were there despite mentioning it, beware this isn’t a booking directly with booking.com and they’ll charge a £50 no refund deposit, despite all the issues being on their side. It was a nice enough property but the pictures are old and do not depict the true property

Overall it was a great stay, however, I did need to contact the property management company on Friday afternoon about something. Despite suggesting emails and messages were monitored 24/7 there was no response until the Monday. The situation was resolved and the company helpful, but it was frustrating it took that long. Other than that, a really lovely house in a great location and I would definitely recommend.

Good location to the town

Unable to unlock patio doors

The house was in the perfect location, nice area to

Only we couldn't open the back door