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7.5 / 10 Guest Rating

Diplomat Hotel

29/1 D.Konaev street, Astana, kz

Diplomat Hotel - main view

About the Property

Luxurious Spa Center with Gym, Pool, and Sauna
Experience ultimate relaxation at Diplomat Hotel by AG Hotels Group with its state-of-the-art spa center offering a gym, swimming pool, and sauna. Unwind after a long day of exploring the city in style.

Elegant Rooms with Panoramic Views
Indulge in the comfort of stylish, classic-style rooms at Diplomat Hotel & Business Center. Admire the panoramic views through tall windows while enjoying modern amenities such as cable TV, minibar, and complimentary bathrobe.

Convenient Dining Options and Event Facilities
Start your day with a delicious buffet breakfast at Diplomat’s restaurant and savor European cuisine for other meals. With a lobby bar offering a variety of drinks and snacks, and event facilities accommodating up to 250 people, Diplomat Hotel Astana ensures a memorable stay.

Book now to enjoy a luxurious stay at Diplomat Hotel by AG Hotels Group in the heart of Astana City.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that the spa center works daily from 07:00 until 00:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.5
Very Good1657 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness6.2
Service8.2
Location9.2
Room Quality6.2
Amenities7.2
Value for Money7.7
Food and Beverage8.2
Overall Experience7.2

Select topics to read reviews

T
TanlatrTR
Verified booking
couple
Standard Room
Stayed in Jun 4, 2026

"Good"

1.0
Helpful?
O
OlegkzKZ
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

9.0

Локация

Номера под уставшие и завтрак оставил не самые лучшие впечатления

Helpful?
А
АкимжанkzKZ
Verified booking
extended_group
Standard Room
Stayed in May 30, 2026

"Good"

3.0
Helpful?
M
MJ.ToffeegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"OK for a short stay."

5.0

Location. Right by Baiterek tower.

I ordered an orange juice at breakfast. They knocked on my door the next day for me to pay. Also, they fined me for some dirt on a towel which was unfair.

Helpful?
F
FarruhjonuzUZ
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"УЖАСНОЕ ВПЕЧАТЛЕНИЕ!"

1.0

НИЧЕГО! от слова DIPLOMAT и 4х звезд осталось только красивое название !

как будто попал в 90е годы! Гостиница очень старая, грязная, матрасы и полотенца не менялись по моему 10 лет. Не рекомендую! Из 4х лифтов один работает как для перевозки строительного мусора так и для жителей гостиницы. в номере не работает кондиционер (по виду блока управления давно). в номере ковролан очень грязный.

Helpful?
D
DinakzKZ
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Excellent"

8.0
Helpful?
K
KomeshkzKZ
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Хотелось бы, чтобы качество соответствовало цене. И чтобы название «Дипломант» действительно оправдывало свой уровень."

8.0

Местоположение

Номер не соответствует своей стоимости, чистота оставляет желать лучшего, завтрака нет, а одноразовые средства гигиены — низкого качества.

Helpful?
J
jingxingcnCN
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Exceptional"

9.0
Helpful?
S
SardoruzUZ
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Great value for money"

9.0

Great location, probably best in town.

Helpful?
L
LilianamdMD
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Good"

6.0
Helpful?