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7.5 / 10 Guest Rating

Diplomat Hotel

29/1 D.Konaev street, Astana, kz

Diplomat Hotel - main view

About the Property

Luxurious Spa Center with Gym, Pool, and Sauna
Experience ultimate relaxation at Diplomat Hotel by AG Hotels Group with its state-of-the-art spa center offering a gym, swimming pool, and sauna. Unwind after a long day of exploring the city in style.

Elegant Rooms with Panoramic Views
Indulge in the comfort of stylish, classic-style rooms at Diplomat Hotel & Business Center. Admire the panoramic views through tall windows while enjoying modern amenities such as cable TV, minibar, and complimentary bathrobe.

Convenient Dining Options and Event Facilities
Start your day with a delicious buffet breakfast at Diplomat’s restaurant and savor European cuisine for other meals. With a lobby bar offering a variety of drinks and snacks, and event facilities accommodating up to 250 people, Diplomat Hotel Astana ensures a memorable stay.

Book now to enjoy a luxurious stay at Diplomat Hotel by AG Hotels Group in the heart of Astana City.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that the spa center works daily from 07:00 until 00:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Twin Room with City View - Photo 1
Standard Twin Room with City View - Photo 2
Standard Twin Room with City View - Photo 3
Standard Twin Room with City View - Photo 4
Standard Twin Room with City View - Photo 5
Standard Twin Room with City View - Photo 6
1/6

Standard Twin Room with City View

This air-conditioned room comes with a flat-screen TV, mini-bar and sofa. Also features additional toilet.

34 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Standard Twin Room with City View

Non-refundable
Breakfast Included
20% OFF$162.05

$129.64

Includes taxes & fees
Standard Double Room with City View - Photo 1
Standard Double Room with City View - Photo 2
Standard Double Room with City View - Photo 3
Standard Double Room with City View - Photo 4
Standard Double Room with City View - Photo 5
Standard Double Room with City View - Photo 6
Standard Double Room with City View - Photo 7
1/7

Standard Double Room with City View

This air-conditioned room comes with a flat-screen TV, mini-bar and sofa. Also features additional toilet.

32 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Standard Double Room with City View

Non-refundable
Breakfast Included
20% OFF$162.05

$129.64

Includes taxes & fees
Senior Suite - Photo 1
Senior Suite - Photo 2
Senior Suite - Photo 3
Senior Suite - Photo 4
Senior Suite - Photo 5
Senior Suite - Photo 6
Senior Suite - Photo 7
Senior Suite - Photo 8
Senior Suite - Photo 9
Senior Suite - Photo 10
Senior Suite - Photo 11
Senior Suite - Photo 12
Senior Suite - Photo 13
Senior Suite - Photo 14
Senior Suite - Photo 15
1/15

Senior Suite

This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a minibar. The unit has 1 bed.

98 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Senior Suite

Non-refundable
Breakfast Included
20% OFF$244.46

$195.57

Includes taxes & fees
Standard Double Room with Bayterek View - Photo 1
Standard Double Room with Bayterek View - Photo 2
Standard Double Room with Bayterek View - Photo 3
Standard Double Room with Bayterek View - Photo 4
Standard Double Room with Bayterek View - Photo 5
Standard Double Room with Bayterek View - Photo 6
Standard Double Room with Bayterek View - Photo 7
Standard Double Room with Bayterek View - Photo 8
1/8

Standard Double Room with Bayterek View

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

34 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Standard Double Room with Bayterek View

Non-refundable
Breakfast Included
20% OFF$164.79

$131.83

Includes taxes & fees

Guest Reviews

7.5
Very Good1657 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness6.2
Service8.2
Location9.2
Room Quality6.2
Amenities7.2
Value for Money7.7
Food and Beverage8.2
Overall Experience7.2

Select topics to read reviews

R
RustemkzKZ
Verified booking
couple
Standard Room
Stayed in May 16, 2026

"Больше сюда никогда не приеду 👎👎👎"

1.0

Не соответствует цене и качества, ужастное место

Ничего не понравилось

Helpful?
C
ChuchaithTH
Verified booking
extended_group
Standard Room
Stayed in May 15, 2026

"Old hotel but very big room, good location in city center, very poor breakfast"

8.0

Very big room, location is in the main city center, big supermarket and shopping mall near by. few minutes walk to Beiterek.

Really non-professional breakfast. I have been in this hotel with good buffet. Now they change to ala carte 3 menus for you to choose. We have to wait for staff to ask which menu we like and wait for our breakfast to serve. This process take us another 15-20 minutes for nothing. Breakfast is worse than 3* hotels. We do not mind to pay extra money for buffet breakfast but no choice. I heard owner of hotel has been changed. All in all, I like this hotel just only extremely does not like their breakfast.

Helpful?
P
PavelbyBY
Verified booking
family_with_children
Standard Room
Stayed in May 13, 2026

"Good"

6.0

Безусловно, расположение отеля отличное. Доступ ко всем центральным достопримечательностям. В холле есть обменный пункт валюты. Огромный номер с огромной кроватью:)) Есть мини холодильник, кулер на этаже, чайник в номере (пакетики с чаем). Ванные принадлежности - шампунь, душ-гель, ушные палочки, зубная щетка и даже бритвенный станок.

Отель конечно уставший. Не грязный, но видно что уработанный. Стекла снаружи не вымыты, возможно еще помоют, так что вид на Байтерек через грязное окно:). Дюзы в дождевой лейке в душе наполовину закупорены (водный камень), и воды идет половина:) Подушка слишком высокая, но это беда всех отелей. Нет сейфа. Завтрак по принципу - к тебе подошли и предложили выбрать из 2-3 вариантов завтрака. Про шведский стол забудьте:)

Helpful?
V
VladimirkzKZ
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Excellent"

8.0
Helpful?
T
TalgatkzKZ
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Exceptional"

10.0
Helpful?
К
КуликоваkzKZ
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Excellent"

8.0

Все понравилось, кроме электричества в номере. Не понятно было какой выключатель отвечает за какую розетку. А обслуживание на высоте. Но нигде нет информации что spa не в отеле. За это минус

Spa не в отеле

Helpful?
Н
НурсултанkzKZ
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Excellent"

8.0
Helpful?
O
OrtaikzKZ
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0
Helpful?
N
NataliaruRU
Verified booking
solo_traveller
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0
Helpful?
C
CasarinitIT
Verified booking
family_with_children
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0

Struttura pulita e personale gentile

Helpful?
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