WoodSpring Suites Columbia - Irmo

kiesha who was at thr front desk was wonderful, helpful, very pleasant. every hotel should have someone like kiesha at the front desk.

I would like to take this opportunity to commend Carlos I'm terrible with names) for his diligence, professionalism and patience. Unfortunately there was one front desk employee who's tone was rude at each of my stays. I don't recall her name, but I don't I didn't appreciate being threatened to have to pay $10 for key card replacement or being being thrown out of the establishment. If you have video surveillance I encourage you to view the footage. As a former state employee and trainer, she simply lacks the skill or personality to work in customer service in any capacity. I appreciate the manager for hearing my complaint about addressing the issue. I'm looking forward to many future stays. I appreciate an accommodations on a budget!

Unfortunately there was one front desk employee who's tone was rude at each of my stays. I don't recall her name, but I don't I didn't appreciate being threatened to have to pay $10 for key card replacement or being being thrown out of the establishment. If you have video surveillance I encourage you to view the footage.

The location and price.

The staff initially charged me too much, then supposedly not enough-it just handled properly!

Very convenient and very clean. I slept very well here. The location was excellent.

No coffee pot in the room. The TV turned on but I could never get the stations on. If you want to get coffee from the office you have to wait till 9:00.

All of it in a whole

How bright the room got when the sun came up

Everything

Nothing

Location, Room Size

Customer service , price for nothing !!!