Peaceful 5 bedrooms Retreat

Very spacious, good quiet area, tidy

Didn’t have any coffee making facilities/plunger, not enough towels provided for 3 night stay, not enough toilet paper supplied - had to buy a plunger, toilet paper and towels to use.

Modern spacious property. Good location

Relatively newly built and furnished.

I stayed at the place last year with friends and liked it so chose to book it again this year with my family and some friends. To our disappointment, when we arrived we saw a large pile of dirty towels in a basket in the garage waiting to be washed. The house was dusty and dirty, the toilets and bathrooms had not been cleaned and there was hair on the floors. The beds were made up in a make shift way, not neat, and they certainly did not look clean as we saw hair on the pillow cases in the beds. We all felt very uncomfortable that first night as we arrived late in the evening and it felt like the place had not been cleaned. I messaged the host to complain and they said a cleaner would come the next day. The cleaners came and the place looked and felt completely different. It was evident that the place had not been cleaned before we arrived and we all felt that was extremely unprofessional as that is the minimum expectation to stay in a place for 3 nights which has been cleaned with washed sheets. So grosse even thinking about it.

Nice and modern comfortable place.

Front door code doesn't work properly, we had to try few time before it unlocks, There are restriction on type of food you can cook in the kitchen. Dryer in garage didn't work properly.

Very spacious for our group of 8

nothing

The property is well located in a quiet area and is within a reasonable distance of the town centre and the main attractions in Rotorua. The bedrooms are all of a good size, and the lounge and dining areas are modern and spacious.

The lock on the front door is faulty, which resulted in us being locked out of the house. While the agent showed us where the spare key was located over text, they did not explain how to use it with the digital keypad, which made it difficult to access the property. Additionally, there is a noticeable lack of cooking equipment in the kitchen, which limits its usability. There were also a large number of flies inside the house; installing a pest control system such as an Ecomist may help address this issue. The advertisement indicated that outdoor furniture would be available; however, none was provided during our stay. Furthermore, the hot water in the master bathroom was not functioning.