Hakone Elecasa Hotel and Spa

Break fast was excellent but did not expect it to be Italian cuisine. I did not read carefully. Only took for granted that it will be Japanese half boarding.

WiFi signal weak in the room. So I had to go to the main area to do my work.

Incredible and relaxing place. Very professional and considerate staff. We were even lucky enough to have our breakfast with a view of Mount Fuji. Shuttle service to and from Gora is very convenient.

The location was high on a hillside with outstanding views. The facilities were beautiful with high end fixtures. The service was incredible.

Nothing

I loved the location and facilities. It was definitely a remote location, which was exactly what we wanted. Nothing around, just forest and nature. The private hot spring on the balcony was amazing, and soaked multiple times during our stay. The dinner service was top notch, as well as the massages. The beds were large and comfortable. The room was very spacious.

I hate to criticize, but I would say it would be nice to have more pillows. They originally provided one each, and did give us one more when we asked for two (language barrier?). The pillows were on the flat side (I prefer larger pillows to support my arm and legs for a side lying position, due to injuries). Also, the air conditioning in the room could work a little better, I was so glad I had my small fan with me.

Grandioos verblijf midden in de natuur van alle luxe voorzien! Eten voortreffelijk en aan werkelijk alles is gedacht. Alle medewerkers verdienen een grote pluim; zij snappen wat gastvrijheid inhoud!

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