Delfin Beachfront Resort - Downtown Puerto Vallarta Optional All-Inclusive

Le personnel est très gentil

Il devrait y avoir un petit frigo dans les chambres

The à la cart breakfast was good. Consuelo Jimenez our camarista took very good care of us. The beachfront location was marvelous.

No one fully explained how the wrist bands worked. We didn’t know there were different classifications an that it was imperative to return them at checkout. One morning we ate breakfast in the restaurant. We wanted to go back to the room to rest a bit afterward but the maid was still cleaning. We left our table and went to rest on the lounge chairs and management sent someone to tell us that we needed a gold wristband to sit there and that we didn’t spend enough on breakfast to sit there. (We spent 600 pesos of the 700 required to use the loungers). There were 6 chairs or more and only one was in use and we might have stayed 15 minutes. We felt this was very petty and very poor service not to mention very unwelcoming. Then at checkout one of us had cut off the wristband and tossed in in the trash in the room and the female checking us out rudely pushed the room key at us and insisted we go back to the room and dig the wristband out of the trash. Unacceptable treatment of a guest.

Location was amazing veiw beach water

Great location. Three meals a day if you book with all inclusive. Staffs are great.

It’s difficult to reach them by phone

Je n’avais pas le tout inclus mais à la carte,je fus très satisfaite des aliments et du services

Je retourne à cet établissement à chaque année et ce depuis plusieurs années donc, je n’ai rien de négatif à en dire.