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8.3 / 10 Guest Rating

Town centre, very convenient

16 Water Street, Newcastle under Lyme, gb

Town centre, very convenient - main view

About the Property

City Views and Family Rooms
Enjoy city views from our comfortable accommodations, complete with family rooms providing ample space for everyone.

Convenient Amenities
Stay connected with free WiFi and enjoy the convenience of free private parking during your stay in Newcastle under Lyme.

Relaxing Garden
Unwind in the peaceful garden surroundings of our guest house, perfect for a quiet retreat after a day of exploring nearby attractions.

To book your stay with city views and convenient amenities, visit us in Newcastle under Lyme.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Non-smoking throughout
Private parking

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent86 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.0
Service9.5
Location9.5
Room Quality7.5
Amenities8.0
Value for Money8.0
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

G
GodfreygbGB
Verified booking
review category business travellers
Standard Room
Stayed in Jan 14, 2025

"Exceptional"

10.0
Helpful?
G
GodfreygbGB
Verified booking
review category business travellers
Standard Room
Stayed in Jan 14, 2025

"Always enjoy staying there whenever I am in stoke for work!"

10.0

Very strategically located and convenient with secure parking. Very clean as well

Helpful?
K
KeithgbGB
Verified booking
review category business travellers
Standard Room
Stayed in Jan 11, 2025

"Excellent"

9.0

Good double rooms, clean tidy, central location, warm welcoming host, easy check in, secure parking a bonus. Great hotel for the price.

Nice and peaceful

Helpful?
F
FlorencegbGB
Verified booking
review category business travellers
Standard Room
Stayed in Dec 29, 2024

"Disgusting, ☹️☹️ I strongly DO NOT RECOMMEND this property."

1.0

Everything about this property is completely below standard

Very filthy environment. The en-suite sink ,toilet and bathroom were dirty and with strong stinky smell with dark flaky patches all over. The beddings for the previous customer who left for me to use with obvious dirty stains and crumbs on the bed. The host wasn’t honest in everything he said to me . I was asked by Richard the host and his so cold helper to help clean the room and change the bedding before I can use it.I was made to sit in the lounge for almost one and half hours because none of the rooms available were clean for me to use. I have so much to say about this property. I felt sick all night due the strong awful smell.In short , it’s an awful,terrible with a horribly dishonest host.

Helpful?
G
GodfreygbGB
Verified booking
review category business travellers
Standard Room
Stayed in Dec 26, 2024

"Exceptional"

10.0
Helpful?
E
ElliegbGB
Verified booking
solo traveller
Standard Room
Stayed in Dec 6, 2024

"Convenient location, some issues but very promptly resolved"

6.0

Convenient location, walking distance to town and shops and a minute from a pub. Nice small room, comfortable bed, small desk and wardrobe in the room. Plug sockets right by the bed. Shared bathroom with a warm shower. Clean towels and spare toilet rolls provided in the room. Shared kitchen with two fridges and crockery provided and nice and clean. Easy check in. Very helpful and responsive host. Friendly and polite housemates. Cheap compared to other places in the area.

Unfortunately, the room wasn't clean when I arrived. The sheets were dirty with lots of hairs but I messaged the landlord and he was super responsive and sorted the issue within 10 minutes with new sheets for me. The floor also didn't seem to be hoovered, but I wasn't in much and on a tight schedule and only there 2 nights so I didn't raise this, but I'm sure it would have been sorted promptly too if I'd asked. Toilet also not the cleanest, but level as to be expected in shared accommodation with others living there constantly. The kitchen was nice and clean, but both fridges very full so hard to find space to put things, but everyone was friendly and helpful and so if I were there longer I am confident would have rearranged their things to make space.

Helpful?
N
NataliegbGB
Verified booking
solo traveller
Standard Room
Stayed in Nov 11, 2024

"Pleasant"

6.0

The bed was comfortable, and the bedroom was clean. The location was good for me to access Keele SU easily. The lady who welcomed me to the property was very lovely and welcoming.

I had a room with a shared bathroom, and although I understand that it's shared, I think having no toilet roll is unacceptable. There was none on arrival or the next morning. The shower was too dirty for me to use. It was also very cold. Check out is at 10, which I understood. However, just as I was about to leave at 10:15, a rude man was knocking on my door 'reminding' me to leave. I thought this was a little extreme.

Helpful?
J
JonathangbGB
Verified booking
solo traveller
Standard Room
Stayed in Oct 27, 2024

"Exceptional"

10.0
Helpful?
G
GodfreygbGB
Verified booking
review category business travellers
Standard Room
Stayed in Oct 21, 2024

"Exceptional"

10.0
Helpful?
G
GodfreygbGB
Verified booking
review category business travellers
Standard Room
Stayed in Oct 21, 2024

"Exceptional"

10.0
Helpful?