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8.2 / 10 Guest Rating

Bakal Residence By Lockey

Av. Coba S/N, Tulum, mx

Bakal Residence By Lockey - main view

About the Property

Convenient Location:
Situated in the heart of Tulum, Bakal Tulum By Lockey offers easy access to the city's attractions and activities.

Modern Amenities:
Enjoy air-conditioned rooms, an outdoor pool, free WiFi, and a fitness centre during your stay at our hotel.

Comfortable Accommodation:
Relax in rooms equipped with a flat-screen TV, safety deposit box, and private bathroom. Some units even feature a kitchen and a balcony with city views.

Experience convenience and comfort at Bakal Tulum By Lockey - Book your stay with us now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent72 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful staff.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities8.0
Value for Money8.0
Food and Beverage7.5
Overall Experience8.5

Select topics to read reviews

F
felipeesES
Verified booking
family_with_children
Standard Room
Stayed in Mar 7, 2026

"Excellent"

8.0

Las habitaciones estaban muy amplias y bien decoradas, con buenos muebles. En una de ellas hasta teníamos azotea con otra zona de cocina y comedor y piscina privada.

La limpieza en general, había parte del hotel en obra y estaba todo como polvoriento. No hubo servicio de limpieza en las habitaciones, según parece por falta de personal, lo cual es una pena, porque desmerece al hotel, que en realidad está bastante bien.

Helpful?
L
LaurafrFR
Verified booking
couple
Standard Room
Stayed in Mar 3, 2026

"Un bon séjour passé dans cet établissement, je recommande"

10.0

Le logement nickel ainsi que la piscine vraiment sublime.

La propreté pourrait être mieux réalisée. Résidus dans l’évier.

Helpful?
J
JayashreeusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 2, 2026

"Great option if you like a safe location with excellent staff, comfy rooms, gym and pool facilities"

9.0

Nice location, about 20 mins walk from the ADO terminal and 5/10 mins from multiple grocery stores and cafes. Very nice staff. I was switching rooms and they were very nice about check-out times. Strong wi-fi. Comfortable room. Access to multiple pools, gym on the roof.

A couple of cooking ingredients (oil, salt, pepper) would have been nice. The fan in my room was not working (which I prefer to using A/C).

Helpful?
I
ItaihuHU
Verified booking
family_with_children
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

10.0

The staff, amentities, location close to the main street and to the junction from which we could go to the cenotes and to the beach.

Perhaps not enough beds by the pool

Helpful?
M
mariacaCA
Verified booking
couple
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

10.0
Helpful?
M
Milen StoichkovbgBG
Verified booking
family_with_children
Standard Room
Stayed in Jan 29, 2026

"Excellent"

8.0

Good location in downtown with shops and restaurants nearby. Modern room with a nice balcony.

The refrigerator was very noisy and there was a problem with the ventilator - can't stop it easily.

Helpful?
L
LeocaCA
Verified booking
family_with_children
Standard Room
Stayed in Jan 24, 2026

"Exceptional"

10.0
Helpful?
T
TuijanoNO
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"Ville kommet tilbake når som helst"

8.0

Personalet og servicen. Tv:n og kjøleskapet. Balkong mot bassenget med morgensol. Treningsrom ok men ellipsemaskin trenger oppgradering.

Dusj. Vi byttet rom pga både lite varmt vann og ekstremt dårlig vanntrykk men det hjalp kun litt for det. Det kunne vært kopper til vannet på treningsrommet og håndklær. Utleiesyklene trenger vedlikehold.

Helpful?
M
MichailgrGR
Verified booking
solo_traveller
Standard Room
Stayed in Jan 20, 2026

"Value for money but no 4* despite what the description says."

8.0

The room and bathroom were very clean. The area was quiet. The premises felt secure because of the front door guard. The price was good (this was a last minute, same day booking).

The property comprises of two blocks and I was placed in the 2nd block which appeared to be the more run down one. The lift was not working. The steps up to the room had numerous broken steps and tiles. The door to the room had "dropped" and would stick meaning a strong push was needed to open it. The door handle was loose which made me wonder about security.

Helpful?
S
SophiedeDE
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Good"

6.0

Zimmer schön !

Leider haben wir unsere beim Check-In hinterlegte Kaution nie zurück erhalten, obwohl uns dies mehrmals versprochen wurde, dass das Geld überwiesen wird. Wir warten seit 3 Monaten und bekommen nicht mal noch Antworten auf unsere Nachricht: Deshalb ganz klar keine Empfehlung

Helpful?