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8.2 / 10 Guest Rating

Bakal Residence By Lockey

Av. Coba S/N, Tulum, mx

Bakal Residence By Lockey - main view

About the Property

Convenient Location:
Situated in the heart of Tulum, Bakal Tulum By Lockey offers easy access to the city's attractions and activities.

Modern Amenities:
Enjoy air-conditioned rooms, an outdoor pool, free WiFi, and a fitness centre during your stay at our hotel.

Comfortable Accommodation:
Relax in rooms equipped with a flat-screen TV, safety deposit box, and private bathroom. Some units even feature a kitchen and a balcony with city views.

Experience convenience and comfort at Bakal Tulum By Lockey - Book your stay with us now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent72 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful staff.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities8.0
Value for Money8.0
Food and Beverage7.5
Overall Experience8.5

Select topics to read reviews

A
aureliefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Dec 24, 2025

"Passable! Pour une ou deux nuits!"

6.0

Chambre spacieuse ! Très grand lit et TV! Cuisine. Salle de sport.

La piscine n’avait pas l’air très propre. Dans la cuisine, dommage qu’il n’y ait pas de produits basique : éponge, liquide vaisselle, torchon… Ménage laissant à désirer : sur la table de nuit il y avait des élastiques à cheveux de la personne précédente j’imagine. Personnel qui ne m’a donné aucune information sur la piscine, la salle de sport, savoir si l’hôtel disposait d’un petit déjeuner, restaurant ou autre !

Helpful?
G
GracemarycaCA
Verified booking
solo_traveller
Standard Room
Stayed in Dec 24, 2025

"A comfortable, peaceful stay in a great location with incredibly kind and helpful staff."

9.0

Great stay overall. I was upgraded to the penthouse due to an issue with my original room, and it was brand new, clean, beautiful, and very spacious. The location is excellent — directly across from a grocery store and within walking distance to cafés, restaurants, gyms, and everything you need. It’s easy to get taxis to the beach, and they also rent bikes on-site for much cheaper than street prices. The staff really stood out — everyone was friendly, welcoming, and very helpful throughout my stay. The property is quiet and peaceful (not a party vibe), with two pools, a clean gym, and a rooftop area. You can also bring your own food and drinks to the pool, which is a nice plus. I would definitely stay here again.

Helpful?
R
RaumxMX
Verified booking
couple
Standard Room
Stayed in Dec 22, 2025

"best"

10.0

perfect place

Helpful?
J
JanausUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 15, 2025

"Great for this price. Everything I needed."

9.0

Good location, walkable to many places. Room had all basic needs including balcony.

Helpful?
J
JamescaCA
Verified booking
family_with_children
Standard Room
Stayed in Dec 12, 2025

"Excellent"

8.0

Modern, clean building. Close to chedraui, La Comer, 7 eleven, restaurants. Pleasant staff. Safe area. 2 very nice pools. Would stay here again. Everything went smooth.

All was good.

Helpful?
T
traceygbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 1, 2025

"Overall lovely stay but wish we had insisted on a move to pool view room because of the noise."

8.0

Good downtown location. Lovely pool area. Roof top pool and gym were a bonus.

Seemed quite empty. Many rooms undergoing work. Our room had street view and was very noisy from passing vehicles and barking dogs.

Helpful?
L
lesleycaCA
Verified booking
couple
Standard Room
Stayed in Nov 28, 2025

"We own a hotel near Mahahual & will be happy to recommend Bakal to guests driving from Cancun/Tulum."

10.0

Everything. Beautiful suite. Gorgeous large pool.

There was no hand/body soap, so we used the shampoo provided. No big deal.

Helpful?
F
FabianabrBR
Verified booking
couple
Standard Room
Stayed in Nov 28, 2025

"Lindo, moderno, novo. Ótimo"

10.0

Tudo. Localização ótima, fácil acesso, bons espaços, serviço de quarto perfeito, limpeza impecável.

Nada que não tenha gostado.

Helpful?
G
Gema PerezmxMX
Verified booking
family_with_children
Standard Room
Stayed in Nov 26, 2025

"Exceptional"

10.0

La ubicación y la habitación 10/10 Me encanto la piscina muy agradable estancia.

Helpful?
L
LAPOUJADEfrFR
Verified booking
extended_group
Standard Room
Stayed in Nov 26, 2025

"Grosse déception"

4.0

Voyageant en groupe nos chambres sont aux antipodes, la première au RDC à côté de l’accueil : chambre 104 on a entendu le gardien de nuit parler avec quelqu’un toute la nuit, la code de porte ne fonctionne pas tout le temps, ça agace l’agent d’accueil de venir nous dépanner, pas de petit salon de balcon Les autres chambres sont dans le bâtiment d’en face sans ascenseur (car le bâtiment est en travaux), pas top pour les valises, chambres 218 : les baies vitrées donnant sur la rue au premier étage ne se ferme pas (trop courte pour enclencher les deux côtés en même temps), la télévision ne fonctionne pas, la salle de bain est vétuste les murs s’effritent et les joints sont noirs, pas de salon de balcon. Dernière chambre 428 : le wifi ne fonctionne pas et un énorme cafard dans la salle de bain, pas de salon de balcon. Il est à noté que tout les autres logements en ont ! (Est ce réservé aux clients booking !) nous avons demandé à changer de chambre pour nous rapprocher au moins tous dans le même bâtiments donc un seul changement de chambre sur trois, l’agent d’accueil a transmis l’information nous n’avons jamais été recontacté ! A noter qu’il ne parle qu’espagnole !

Helpful?