Terrace Inn and Suites

Huele mal

Cuscini e letto comodi

Pulizia

Close to DMV and nice nearby sushi

Need some maintenance but it is okay. No water in fridge. No Coffee

Free ice and comfy bed?

3rd floor no elevator

Love the stay

I was given a room that was very clearly smoked in, this raised a health concern for myself and my family as we have respiratory issues. When I raised my concerns to the front desk (Sam) he essential said, I either stay in the room or find somewhere else to stay. After making a quick call he suddenly had two rooms available for my family to check out and see if we liked??? The room had mold, pain chipping light switches broken and an old musty smell. Overall the room was not okay and not worth what we paid. I asked for a refund and he had a huge attitude. Overall I would not recommend this place unless you truly, I mean truly had to stay there. Much better options further up and even in Oakland!

Recognizing the lower price for this hotel, I was not disappointed with the quality of the room, or their customer service. I read really poor reviews on similarly-lower-priced hotels in the area - and was happy this hotel provided a safe and better stay.

We chose the hotel because it had a 3-star Expedia rating. We were disappointed and would not give it more than 2 stars. Overall, the room was clean, and bed was clean and comfortable. However, it had stained curtains, and rail seemed to be Brocken. peeling paint in bathroom, some dents on the wall, rough patches, cracked, dirty bathroom door, no shampoo, cheap hand and body bar of soap and worn sink and bathtub.