Ben View Phoenix Hotel

Good place to stay as a stopover to Isle of Mull. Bit isolated, but some lovely walks in the area, and a couple of local places to eat out. Host, Graeme, was very friendly and welcoming.

We couldn't get our hot water to work in the shower?

There was no one to let us in . Had been sent a very poorly written notification saying our booking was cancelled. Hotel looked very shabby & abandoned

Ww we're booked in for 2 nights. On the way to the hotel we got an email at 6pm to say that the owner had "taken ill" (Drunk) and the hotel was closed and all bookings are cancelled. We were left with no accommodation with everywhere else fully booked. We had to cut our Scottish trip short by 2 days which we had planned and prepared for the last year and drive over 4 hours back to the ferry port to sleep on the ground in the rain (as we were on motorcycles) to catch the first sailing the next morning. TOTALLY UNACCEPTABLE!! ABSOLUTE DISGRACE OF A HOTEL!! Should be removed from all booking sites immediately. I should have payed more attention to previous reviews as it looks like this has happened a number of times in the recent past.

J'ai eu du mal à quitter cet établissement tant j'y étais bien.

Les midges, mais l'établissement n'y est pour rien ! 😁

The location and the staff

A bit dated but it worked for what we needed

Awful absolute awful scenario the owner was intoxicated the hotel was shut and the place absolutely stunk, shame on booking.com for still acting as a broker for this place

The friendly welcome from Graham and Clare. They could not have done more to help and make your stay as good as possible. Excellent breakfast and I had a terrific evening meal one night. Lovely dog!

All fine.