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7.7 / 10 Guest Rating

Riche Heritage Hotel Alun Alun Malang

Jalan Basuki Rachmat No. 1, Malang, id

Riche Heritage Hotel Alun Alun Malang - main view

About the Property

Convenient Location
Located just 100 metres from Alun - Alun Kota Malang, Riche Heritage Hotel Alun Alun Malang offers easy access to popular attractions in the area.

Excellent Amenities
Enjoy a comfortable stay with facilities such as a restaurant, free shuttle service, and room service available at your convenience.

Helpful Staff
Our bilingual reception staff are ready to assist you with planning your itinerary, ensuring a stress-free and enjoyable stay.

To experience convenience, comfort, and excellent service in Malang, book your stay at Riche Heritage Hotel Alun Alun Malang today!

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good46 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness5.1
Service9.1
Location9.1
Room Quality6.1
Amenities8.1
Value for Money8.0
Food and Beverage8.6
Overall Experience7.6

Select topics to read reviews

A
AlettanlNL
Verified booking
couple
Standard Room
Stayed in Oct 14, 2025

"Very Good"

7.0

We accidentally booked a room with only cold shower and no AC, but were able to upgrade it, which was nice.

Helpful?
I
IngenlNL
Verified booking
couple
Standard Room
Stayed in Oct 10, 2025

"Goede aanrader zit super centraal"

10.0

Eigenlijk alles vriendelijkheid behulpzaam en alles netjes

Helpful?
G
GreenauAU
Verified booking
family_with_children
Standard Room
Stayed in Oct 6, 2025

"Good"

6.0

The location was fantastic - very close to the main attractions and lots of good eateries. The beds were comfortable and the staff were responsive. It also has a great in-house massage service!

Be aware that there is no sound proofing so a lot of noise comes through from the street (such as bands and pedestrian crossing). There were also a few mosquitos in the room.

Helpful?
C
CamillaitIT
Verified booking
couple
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

9.0

Stanze ampie e accoglienti con tutti i possibili confort

Lo staff un po’ freddo e distaccato, ma comunque professionale

Helpful?
G
GINARDesES
Verified booking
couple
Standard Room
Stayed in Sep 7, 2025

"Excellent"

8.0

El personal muy amable

Nada

Helpful?
I
IreneidID
Verified booking
family_with_children
Standard Room
Stayed in Aug 29, 2025

"Exceptional"

9.0

Semuanya disukai

Tidak ada

Helpful?
A
AureliefrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 19, 2025

"Excellent"

8.0

L'hôtel est bien situé avec un lobby très agréable. Le personnel est adorable et très serviable. La literie est très confortable et notre chambre pour 4 était spacieuse. Super petit déjeuner!

Le sol de notre chambre était vieux et surtout sale 😅

Helpful?
E
EFTHYMIOSgrGR
Verified booking
solo_traveller
Standard Room
Stayed in Aug 19, 2025

"Exceptional"

9.0
Helpful?
R
RobertoesES
Verified booking
couple
Standard Room
Stayed in Aug 17, 2025

"No volvería ni para pasar una noche gratis."

1.0

Nada

Olvidaron entregarme el pasaporte y cuando me di cuenta y fui a recepción, lo tenían en un cajón metido en vez de habérmelo traído a la habitación. Si no me doy cuenta, ¿que hubiera pasado? La humedad salía por el suelo. Limpieza horrible, una vergüenza. La TV era de pago. No pudimos conectar ningún canal. Insoportable el ruido de la calle, al lado de una vía llena de tráfico. El personal, nada silencioso. Habitaciones en planta baja al lado de desayunos y personal gritando y riendo desde las 5 de la mañana. Mezquita al lado, a las 4 de la mañana llamada al rezo y todos despiertos. Un desastre, no vale ni para pasar una noche.Tengo mucha experiencia en viajes y este es el peor sitio donde he estado.

Helpful?
B
BribrabrouwernlNL
Verified booking
family_with_children
Standard Room
Stayed in Aug 10, 2025

"Niet geweldig"

6.0

Het hotel, ooit gebouwd door Nederlanders, ligt midden in het centrum. Hierdoor kun je gemakkelijk alle bezienswaardigheden bereiken en is het een ideaal punt om opgehaald te worden voor uitstapjes. In de stad zelf is enorm veel te doen. Qua locatie echt een toplocatie – jammer dat er niet wat meer liefde in het hotel zelf is gestoken.

Bij aankomst bleek onze driepersoonskamer erg klein, nauwelijks ruimte voor onze tassen. De bedden hadden foundationvlekken, haren en zelfs bloedvlekken, waardoor het leek alsof ze niet verschoond waren. Dit werd gelukkig direct opgelost. Het ontbijt is zeer beperkt en de koffiekan was zo vies dat we deze niet wilden aanraken. Personeel spreekt nauwelijks Engels, wat communicatie lastig maakte.

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