Visitation Hotel Fredrick, a Tribute Portfolio Hotel

The hotel was clean, new and extremely comfortable. Very unique. Some of the signage in the building was confusing. You had to sometimes enter areas that said “staff only” to access the fitness center.

The front desk staff are amazing and very nice, the property is an old Catholic school and has a lot of charm. However, the manager, Dana looks down upon people who book with Orbitz. The AC didn’t work properly in my room and she refused to even move me to a slightly less comparable room without me paying an up charge because I got the best room in the hotel because I had a great deal on Orbitz. In the end, she tried to stick me in one of the lowest rooms out by the street and I’m not so great area. The rest of the staff was unbelievably nice and very professional. However, they will charge you $50 to check in early even a couple hours even if the room is ready. They have a lot of events here and people that travel internationally. I think they’re taking shameless advantage of people checking in a couple hours early. The AC is in the units don’t work that well. They could not get the temperature below about 73. When Orbitz called, Dana told them that the temperature had went down 3° in a short period of time which was not true. The air conditioner never went below 72. They ended up bringing a portable air conditioner, which although it worked the Maintenance guy couldn’t figure out how to properly set it up and when he left, I ended up doing it. Would I be back probably not I felt like this just left a bad taste in my mouth and they do not like when you get your reservation on Orbitz.

Building was beautiful. Walkable to a number of bars, shops and restaurant in the historic part of Frederick. Bar and restaurant on property were nice as well. Breakfast options could be improved

Amazing place and location! Highly recommend!

Great place to stay

Very nice hotel in lovely Frederick.

The water pressure was poor, the hot water wasn't very hot. They need another trash can in the bathroom and with two people in the room we had difficulty finding a spot to hang the towels.

I was highly impressed with how much care was taking into the restoration of historic artifacts. The hotel and the rooms were impeccably clean and furnished. The beds were very comfortable and the bathroom modern I'm already making plans to stay in the future this is an awesome spot close to downtown. I know some people gave a low review because the construction that's going on and that the hotel has only been open for a couple of months and if those things bother you then perhaps you should wait. I don't think a rating should suffer for ongoing improvements