Piedra de Agua Palenque

Staff went over the top to be helpful

Everything was great!

Very friendly and kind staff

Beautiful

The hotel is very nice and the property is great. The room was very nice and comfortable. We also enjoyed the private bath tub outside our room. The staff were nice and helpful and the service was excellent.

Maybe because we visited in low season, but the pool could be cleaner, and there was no water in the hot tub. The breakfast was a bit disappointing: Chiapas is so rich in fruits, but what we were served was not the best. Also, the toast will be better if you use a toaster, not an airfryer. But the coffee was good.

Der Service des Personals war einmalig. Essen Bestellungen, kurzfristige Massagen - alles kein Problem. Und immer ein Lächeln.

La atención del personal es excelente, las habitaciones muy bonitas y limpias, el jacuzzi maravilloso.

Ya se ven deterioradas algunas partes del hotel, por ejemplo, la estructura de la jardinera.

La atención de Fernando y su otro compañero de reservación. Fueron muy accesibles y amables.

Todo estuvo muy bien

Prachtige locatie, vriendelijk en behulpzaam personeel, goede sfeer.

Niets viel tegen

Bungalow nella giungla molto carini, con piccolo dehor privato. Spazi comuni curati e piscina con affaccio sulla vegetazione perfetta per rilassarsi, con la possibilità di farsi fare un ottimo massaggio nella spa accanto. Il personale è gentilissimo e disponibile. Non c’è il ristorante ma il servizio a domicilio che si appoggia a ristoranti vicini è molto comodo, soprattutto considerando la distanza della struttura dal centro di Palenque.

Camere un pó umide. Posizione comoda per le rovine ma non per raggiungere il centro di Palenque a piedi.