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8.5 / 10 Guest Rating

Playa Palms Beach Hotel

Avenida 1era Bis entre Calle 12 y 14 Nte, Playa del Carmen, mx

Playa Palms Beach Hotel - main view

About the Property

Luxurious Amenities

The Playa Palms Beach Hotel offers a luxurious experience with its outdoor pool, private beach area, and stunning views of the sea. The hotel is conveniently located near the vibrant 5th Avenue, providing easy access to cafeterias, shops, and nightclubs.

Comfortable Accommodations

All units at the hotel are air-conditioned and feature a seating and/or dining area, along with a flat-screen TV. Some units even come with a kitchen equipped with a toaster. Guests can relax on their balcony or hammocks while enjoying partial sea or garden views.

Convenience at Your Fingertips

Guests can enjoy free WiFi throughout the property and have the option to indulge in spa services. Additionally, a tour desk is available for assistance with planning activities. Don't miss the chance to experience all this and more at Playa Palms Beach Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Garden
Laundry
Airport shuttle

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Ocean View Studio - Photo 1
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Ocean View Studio

This stylish studio has a large furnished balcony or terrace with partial ocean views. Some feature a queen bed, while others come with additional day bed.

49 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Studio Partial Ocean View

Non-refundable
Room Only
20% OFF$117.35

$93.88

Includes taxes & fees

Studio Partial Ocean View

Non-refundable
Breakfast Included
20% OFF$131.15

$104.92

Includes taxes & fees
Studio with Garden View - Photo 1
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Studio with Garden View

This stylish studio for 2 people is located on the ground floor and overlooks the tropical gardens. Located next to the ocean, it has a semi-private terrace with a dining table for 2 people.

45 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Studio 1 Queen Bed Garden View

Non-refundable
Room Only
20% OFF$109.77

$87.82

Includes taxes & fees
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One-Bedroom Apartment

This air-conditioned 1-bedroom suite features a fan, safety box, laptop safe, satellite TV, iPod dock, microwave. The bathroom has shower.

65 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Apartment 1 Bedroom Partial Sea View

Non-refundable
Room Only
20% OFF$140.11

$112.09

Includes taxes & fees
Ocean Front Studio - Photo 1
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Ocean Front Studio

The rooms at the Playa Palms Beach Hotel are stylishly furnished with personal details, with a captivating, relaxing ambiance. An atmosphere that is a reflection of the paradise that surrounds the hotel.

51 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Ocean Front Studio

Non-refundable
Room Only
20% OFF$147.7

$118.16

Includes taxes & fees
Penthouse Apartment - Photo 1
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Penthouse Apartment

This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a refrigerator, a microwave and a toaster. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a coffee machine as well as sea views. The unit has 2 beds.

62 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerBathrobe

Penthouse Apartment

Non-refundable
Room Only
20% OFF$194.69

$155.75

Includes taxes & fees

Guest Reviews

8.5
Excellent643 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the good location.

Categories

Cleanliness8.1
Service9.1
Location9.2
Room Quality8.6
Amenities8.1
Value for Money8.6
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

E
ElsafrFR
Verified booking
family_with_children
Standard Room
Stayed in Jun 26, 2026

"Moyen"

7.0

La chambre était joliment décorée et fonctionnelle. Terrasse agréable et plutôt spacieuse. L'hôtel est joli avec plein de plantes. La piscine est sympa.

Le sol de la chambre était assez sale. Il y avait de l'eau par terre. Une grande bâche bleue se trouvait juste devant une des fenêtres de la chambre. Et il n'y a pas eut d'eau chaude durant tout le séjour. Malheureusement, et ceci n'a rien à voir avec l'hôtel, mais nous n'avons pas pu profiter de la petite plage devant l'hôtel car il y avait des tonnes de sargasses et l'odeur était difficilement supportable ... même de notre terrasse, il était difficile de rester dehors.

Helpful?
R
RaquelmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

9.0

Un hotel que superó mis expectativas, muy limpio, cómodo, el personal atento y una ubicación muy céntrica, había leído comentarios de que está cerca de antros y que el ruido era molesto, en lo personal no hubo molestia de ningún tipo.

Si vas para descanso (solo en camastros) es fenomenal, ya que no tiene acceso a la playa, el hotel se encuentra en área de rocas y embarcadero, pero aún con eso, yo volvería.

Helpful?
C
CicuamiacoCO
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Excellent"

8.0
Helpful?
I
IbargurengoitiaesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Playa del Carmen"

9.0

La habitacion muy bonita la hubicación del hotel tambien es genial, a dos pasos de la 5 avenida.

El Sargazo que fastidiaba el acceso a la playa y el mal olor que desprende. Pero bueno, no es culpa del hotel, es la Naturaleza en estado puro.

Helpful?
A
AmandinefrFR
Verified booking
family_with_children
Standard Room
Stayed in Jun 10, 2026

"Super"

10.0

Tout était super !!! Je recommande c’est magnifique.

Rien

Helpful?
P
PascalH65chCH
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"Good"

5.0
Helpful?
B
bobusUS
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Place nice clean has know beach the smell is nothing like you have ever smelled everyday pool not to clean"

7.0

Clean nice looking small hotel

Nice looking stairs room Mexican theme

Helpful?
J
JenniferauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Good"

3.0
Helpful?
M
MargauxfrFR
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Super séjour au playa palms beach!"

8.0

Nous avons passé un super séjour dans cet hôtel, la chambre était spacieuse avec un grand dressing, de quoi cuisiner un minimum, au moins pour le petit déjeuner. Il y avait une fontaine à eau minérale dans la chambre gratuite et un sèche cheveux ! La chambre est nettoyée tous les jours et des serviettes de bain pour la plage à disposition. Le personnel très agréable, mention spéciale au gardien de nuit trop rigolo. On peut également noter le calme du lieu malgré la proximité avec les différents bars de nuits. Ainsi que la localisation à deux pas de la cinquième avenue très fréquentée.

Le seul bémol était l’accès plage super mignon mais rempli de sargasses qui n’étaient pas retirées donc avec la chaleur et l’humidité il y avait une forte odeur assez nauséabonde.

Helpful?
L
LyleusUS
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"Great location"

7.0

Ocean view

Could stand a small update

Helpful?