Panglao Vista Suites by SMS Hospitality

De service was goed, mooie kamer en een top zwembad.

Het ontbijt had te weinig keuze qua broodbeleg. Het enige is ei en jam, bijvoorbeeld kaas en kipfilet is er niet. Daarnaast is het zeer gehorig qua geluid van buiten (voorkant van het hotel). Tot slot is er een overhemd gekrompen door een fout bij de wasserij en helaas is dit niet top opgelost. Dit laatste staat los van het verblijf dus vandaar alsnog de 8, maar wel het benoemen waard.

Water supply in the shower very slow and only little of water will come out from the shower head, only like a NEEDLE...informed counter about the issue but no one go up to the room from Engineering dept.to fix. Toilet door cannot be close as the door itself and the door jam measurement doesn't fit at all. No one will clean or take your rubbish everyday not unless you will hang the signage outside the door, in our case that signage is also missing in our room, when called the reception and asked why our garbage was not collected which in fact we are not in the room the whole day they just told us maybe you did not hang the signage outside the door, when we asked where is that signage as we do not have in our room, then thats also the time they gave it to us🙄. On our last day, we wanted to enjoy the pool before checking out but the pool counter is empty, no staff around to ask for a pool towel, we go down to the reception 2x with 20min interval before the staff showed up bringing 1 pack of towels and just put it there without saying anything or even looked at us then quickly leave. There were a lot of childrens and some adults swimming,only in this hotel i experienced that nobody is incharge in the pool which in fact this is the risk area for accidents and emergencies. Good thing most of the time we are not in the hotel so at least we enjoyed outside touring around the nearby places. Thank you.

Staff were great! Limited choice of food and transport. The hotel is isolated on main city. Beach is few kms away. It was weird that they only take cash as hotel deposit which was not written anywhere when booking

Great location

A bit far from Alona, trike gets expensive daily. Nice staff and bed is comfortable but the bathroom has a sewer smell and gets very wet during shower.

The hotel was conveniently near the airport. The staff were very pleasant. The place was generally clean.

The choices for breakfast can be improved.

The property is in a quiet position situated away from the highway. The staff are very friendly and helpful, the pool and the rest of the hotel was very clean and maintained. Very relaxing atmosphere at the pool, it wasn't busy and perhaps that made the stay so relaxing and enjoyable. Definitely a place to stay again.

This property was wonderful. The staff were always kind and accommodating. The pool was wonderful and the pool bar was great as well. Rooms were very clean and enjoyed hot water shower. Breakfast buffet with different options every morning was fantastic. Only recommendations are too have more tv options than YouTube and better dealing for the doors to the balcony in the rooms.