Veranda Residence pattaya By Sea

friendly stuff

Hard to get transportation from the location. The only contact person was someone on the phone which was available till 8PM. The room is very very Dusty. bed sheet was dirty. Towels are stain and dirty as well. There is a price list for damaging hotel items or making sheets and towels dirty. if y’all charge guest for leaving stains on bed and towels, what are you guys do with the Money when new guest like us checks in and the stains are still there ? The AC was just on freezing, even when the temp shows 25 degrees. After one night out of 4 we was not able to spend another night there due to my dust allergy. But the hotel didn’t care, no offer for another room or refund. i was not able to cancel the rest of my stay. we decided that we would just waist the money and check in to a different hotel instead. which saved our stay in pattaya. Worst experience!

We like the room and property. Nice swimming pool and view. The securities at the building are very nice and have a service mind.

We didn't like the hostess at the restaurant near the swimming pool. We stayed at the property but she treated us like outsiders. She didn't allow us to walk through the restaurant but told us to use the way behind the building to the pool instead. We thought that way was for staff only. She should have a more service mind if she would like to work in the hospitality industry.