The Falcon Hotel

Enjoyed stay staff were lovely and it was very clean

Disappointed kitchen for hot breakfast was closed as the hot breakfast is amazing

The breakfast was very good.

There wasn't any that we didn't like.

Although small the room was quite well appointed and spotless. The bed was comfy, and there was bottled water and biscuits.

Nothing

Convenience of location

Breakfast options

Paid extra for a double bed, not twin beds (why?) only one bedside table/ lamp, no light at all in the kettle area. The bed sloped slightly to one side, because of the uneven floor ( small blocks could have corrected that) and the overstuffed foam pillows were like rocks. Very narrow step up to shower, barely 5 inches wide and very small shower. Asked for table and lamp, both appeared, but the lamp had an extremely low output bulb in it, less light than a single fairy light. Breakfast was included, but turned out to be ‘continental’ only. Mini croissants, toast, muffins in packets some fruit, but only fruit yogurt and a couple of cerials. It felt like a very poor offering. The staircase to our 2nd floor room was extremely steep, with narrow winders at the bottom, ending with a fire door against the bottom step. Lastly, an e mail received from the hotel, instructed that they didn’t in fact own the car park and I should ‘enter your vehicle registration into the ANPR system operated by the Car Park Management Company’ it warned that if this wasn’t done correctly I may be fined. Having no idea what or were the ANPR machine was, I paid for the first day ( runs out at 8am) In fact, there was a machine in reception where I was supposed to enter my reg. Perhaps instructions explaining that would have been more helpful.

See above

Location

Cold shower. No kitchen facilities. Only made aware after booked and paid for. . "Superb breakfast" -toast and cereal only. Staff blamed booking.com for lack of information saying they could not edit information.