Ora Beach Resort

Location for sunset was magical. The pool was clean and cool. They reception staff would organise transport and it was easy to ride a tuk tuk into town central.

Clare the property manager dose not respond to messages, I tried contacting her about the airport transfer, with no reply. The original price of the room on booking.com was stated, but my credit card was used for payment 3 weeks before we had arrived at a much higher price point. By the time we arrived at the hotel, checking in was taking so long. We had booked a superior room, so I was looking forward to superior views... we were shocked to find out that the room was a concrete prison, it lacked windows all together making it very claustrophobic. I had paid AUS $243 per night for a room basically without a window. I refused to stay in this room. I spoke to the Receptionist to change rooms, I can see on bookings.com that there were other rooms "Premium Deluxe with Sea Views" available for far cheaper prices than what I had already paid (it also included breakfast, lunch, dinner and a car park). The hotel was'nt even 50% full. They would only negotiate to move us to a premium deluxe room at the back end of the hotel - no sea views, but at least full window access into other rooms... Plus the shower only had cold water and you got to hear the neighbours. The breakfast buffet was dull and boring, go into town and order something delicious and healthy.

Amazing resort, helpful staff and great location. Would definitely visit again to see this beautiful country

Nil

All is good

Just the WiFi is not great

L’emplacement

Ce n’est pas un vrai resort 4 étoiles. Manque d’équipement, le petit déjeuner n’est pas assez fourni. La porte de la suite ne marchait pas, la suite n’était pas équipée pour un 4 etoiles. Une odeur dans la cuisine de la suite a été présente tout le séjour

Location

Restaurant service , unprofessional