Pure Voyage Shaw

Nothing

Shower leaking on the floor, toilet clogged. terrible checkin experience with several codes to be find in middle of the night. Expensive parking .No parking in area.

No breakfast

Nothing was wrong

Great apartment

The location

Views

Host tried to rebook us at different location for some reasons . We reserved through booking.com. Used the contact number to ask questions. Started receiving answers from a different number. This different number said our reservation didn’t go through. We told them we had the confirmation from booking.com. They insisted we rebook. They sent a link to re-book, which we did. Next they send us an address for the property we rebooked but the address is on the other side of town. We question them about this. They say that it is the property next door. Google maps put it at a 25 minute drive. We insist it is not the same property and cannot be next door. We are then told that this new property was the one we originally booked. We were told we can check the booking. We had already sent them the screen shot of the booking.com confirmation for the other location which even said where it was. They still insisted we had booked the new place the first time around. Eventually we were told that this time they would switch us. And then that we were getting upgraded. We had booked a room with a balcony. Says it clearly in the description . Our room had no balcony. The room next to us did. Getting into the room was its own fiasco. I will chalk that up to poor app layout, poor instructions by the host, and our own tiredness and anxiety from what had already transpired. They did open the garage door ina timely manner. The place was near and large. The location is an ok spot on Florida ave : folks hang and smoke at a courtyard out front which might disturb some. Would not stay there again. Also,$149 cleaning fee for one night stay.

The location was great — we were in town for a concert at the Lincoln Theatre.

Too many codes, apps, texts to get in and out of the building and garage.

excellent faculties and Miss Nicky on the front desk was amazing, so helpful and friendly.

The apartment was excellent, clean, comfortable and well-appointed.

The apartment itself was excellent, and in a good location near the Metro. However, the area itself was a little bit rough with beggars - although this is now an issue worldwide. At nighttime, there were quite a lot of sirens, but again this is now a common issue in big cities.

The location.

I was given the wrong address in the beginning due to security reasons. Only to find out the address changed when I got there.