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8.3 / 10 Guest Rating

The Novello by evergreen - 5 min to mall road

Bus Stand, Picture Palace Road, Near Kulri, ,Mussoorie Uttarakhand, Mussoorie, in

The Novello by evergreen - 5 min to mall road - main view

About the Property

Convenience and Comfort: Ideal location near Mussoorie's top attractions. Enjoy the convenience of concierge services and free WiFi. Relax on the terrace with stunning city views.

Modern Amenities: Stay in comfort with non-smoking rooms and room service. Each room features a flat-screen TV, private bathroom, and cozy seating area. Upgrade to a room with a balcony for panoramic views.

Delicious Dining: Start your day with a delicious breakfast offering buffet, continental, and vegetarian options. Unwind at the on-site restaurant for a delightful dining experience.

To book your stay at The Novello By evergreen and experience comfort and convenience in Mussoorie, visit our website now!

Facilities & Amenities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Tour desk
Ironing service
Car hire

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent123 verified reviews
AI Summary

Guests highly rate the great location near mall road and frequently praise the friendly and helpful staff.

Categories

Cleanliness7.5
Service9.1
Location9.1
Room Quality8.1
Amenities7.5
Value for Money8.1
Food and Beverage8.6
Overall Experience8.6

Select topics to read reviews

A
AbhinavinIN
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Good"

1.0
Helpful?
K
KanchaninIN
Verified booking
family_with_children
Standard Room
Stayed in Jun 2, 2026

"Good"

4.0

First of all it is not 5 min from mall road, parking issues, lift issue, no bell boy to carry luggage it's very hard to Cary a small child as well as luggage together, room sizes are small as shown in the picture. Not up to the mark.

Helpful?
B
BhardwajinIN
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

10.0

Hotel novello by evergreen overall, this hotel provides an outstanding combination of luxury, comfort, entertainment, dining, wellness facilities, and scenic beauty. I would highly recommend it to couples, families, business travelers, and anyone looking for a premium stay in Mussoorie. My experience was excellent, and I would gladly return in the future....🥰🥰🥰

Helpful?
R
RawatinIN
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

10.0

My stay at The Novello By Hotel Evergreen in Mussoorie was a pleasant and comfortable experience. The hotel enjoys an excellent location near Mall Road and Picture Palace, making it convenient for guests who want easy access to shopping, restaurants, local attractions, and sightseeing spots while still enjoying a peaceful mountain atmosphere. Many rooms offer beautiful views of the surrounding hills and valleys, adding to the charm of the stay. The rooms are clean, modern, and thoughtfully designed for both leisure and family travelers. Depending on the room category, guests can enjoy amenities such as comfortable queen-size beds, air conditioning, private balconies with mountain views, free Wi-Fi, flat-screen LED televisions, work desks, wardrobes, premium bedding, memory-foam mattresses, electric kettles, coffee and tea-making facilities, daily housekeeping, private bathrooms with hot water, complimentary toiletries, hair dryers, full-length mirrors, ironing facilities, and room service. Some rooms also include spacious seating areas and scenic balconies overlooking the hills. The hotel offers a wide range of guest services and facilities that enhance the overall experience. Amenities include free high-speed Wi-Fi throughout the property, a 24-hour front desk, concierge services, luggage assistance, multilingual staff, caretaker support, doctor-on-call services, laundry and dry-cleaning facilities, elevator access, power backup, express check-in and check-out services, daily housekeeping, luggage storage, and a banquet hall for small events and gatherings. The hotel also places importance on guest safety and convenience with CCTV surveillance, fire extinguishers, first-aid services, non-smoking rooms, step-free entrance access, and 24-hour reception support. Overall, The Novello By Hotel Evergreen is a good choice for couples, families, and tourists looking for a comfortable stay near Mussoorie Mall Road.

Helpful?
K
KshitijinIN
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Excellent"

8.0

Perfect location

Facilities of the room

Helpful?
A
AnujsaSA
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"One of worst experience"

2.0

Location

Untidy, staff rude and untrained, too noisy surroundings, could hear sound of other rooms, tv and ac remote not working, staff could not clean the room between 9 am to 1:30 pm when we are out and instructed to clean the room.

Helpful?
S
SandipinIN
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Pathetic Hotel service and facilities."

1.0

Only the view from the hotel which is not worth it if compromised with service and facilities.

Service and facilities. Water issues, Normal and even hot water. Stinking bathrooms even after room services. Food quality is not good at all.

Helpful?
Y
YogendrainIN
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Very Good"

7.0

The behaviour of the staff is very good as I booked it for my parents they were very fond of the staff and the manager

The room were small and very few option for breakfast as no use of booking breakfast

Helpful?
K
kumarinIN
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Good"

1.0
Helpful?
S
SomainIN
Verified booking
family_with_children
Standard Room
Stayed in May 28, 2026

"moderate facility though staffs behavior was excellent"

5.0

Breakfast good

Location is far away from Mall road and safety security is poor as monkey entered my room .

Helpful?