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8 / 10 Guest Rating

Casa Palma Hotel

Av. Juárez Lote 7 entre 10 y 15 Av. Colonia Centro, Playa del Carmen, mx

Casa Palma Hotel - main view

About the Property

Central Location
Located in the heart of Playa del Carmen, Casa Palma Hotel offers easy access to Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal.

Comfortable Rooms
Each room at Casa Palma Hotel is equipped with modern amenities including a desk, flat-screen TV, and a private bathroom. Relax in comfort with the provided bed linen and towels.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk and concierge service during your stay. Stay connected with complimentary WiFi throughout the property.

Experience the best of Playa del Carmen at Casa Palma Hotel. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Tour desk
Non-smoking throughout
Private check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent50 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the clean rooms.

Categories

Cleanliness7.9
Service8.9
Location8.9
Room Quality7.8
Amenities6.9
Value for Money7.8
Food and Beverage7.9
Overall Experience7.9

Select topics to read reviews

G
GabrielmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 5, 2026

"Excellent"

8.0

Buena ubicación!

Camas un poco incomodas!

Helpful?
E
EkaterinagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 5, 2026

"Exceptional"

10.0

Very close to ADO, staff is amazing! Room is clean and bed is comfortable

Would be great to have at least one hairdryer to store in reception, in case someone needs it

Helpful?
I
ImeldomxMX
Verified booking
couple
Standard Room
Stayed in Dec 16, 2025

"Exceptional"

10.0
Helpful?
I
ImeldomxMX
Verified booking
couple
Standard Room
Stayed in Dec 13, 2025

"Exceptional"

10.0
Helpful?
G
guillaumefrFR
Verified booking
couple
Standard Room
Stayed in Dec 10, 2025

"Good"

4.0
Helpful?
I
IvanmxMX
Verified booking
couple
Standard Room
Stayed in Nov 16, 2025

"Exceptional"

9.0

La ubicación y el cuarto muy limpio

El internet y que solo había un contacto de luz para poder conectar una cosa a la vez

Helpful?
M
MorenomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Nov 3, 2025

"Exceptional"

9.0
Helpful?
L
LaurieusUS
Verified booking
young couple
Standard Room
Stayed in Apr 19, 2025

"Very good"

8.0

We live in Cozumel and were headed back to the states and this place was a great location and price for access to ADO early (4:30) the next morning.

Helpful?
T
TeresaauAU
Verified booking
solo traveller
Standard Room
Stayed in Apr 23, 2024

"Good"

7.0
Helpful?
D
DeniseangelachCH
Verified booking
family with young children
Standard Room
Stayed in Mar 18, 2024

"Nice accommodation and good value for money. Clean and friendly staff."

8.0

Very friendly receptionist. Room was clean and check in was fast. We got towels and soap. The beds were quite comfortable and there was enough space for two people. There was one big and one single bed. We even had a balcony.

It got extremely hot at night but there was a fan in the room that could be used. Other than this, nothing to mention here.

Helpful?
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