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8 / 10 Guest Rating

Casa Palma Hotel

Av. Juárez Lote 7 entre 10 y 15 Av. Colonia Centro, Playa del Carmen, mx

Casa Palma Hotel - main view

About the Property

Central Location
Located in the heart of Playa del Carmen, Casa Palma Hotel offers easy access to Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal.

Comfortable Rooms
Each room at Casa Palma Hotel is equipped with modern amenities including a desk, flat-screen TV, and a private bathroom. Relax in comfort with the provided bed linen and towels.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk and concierge service during your stay. Stay connected with complimentary WiFi throughout the property.

Experience the best of Playa del Carmen at Casa Palma Hotel. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Tour desk
Non-smoking throughout
Private check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent50 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the clean rooms.

Categories

Cleanliness7.9
Service8.9
Location8.9
Room Quality7.8
Amenities6.9
Value for Money7.8
Food and Beverage7.9
Overall Experience7.9

Select topics to read reviews

W
WandausUS
Verified booking
solo traveller
Standard Room
Stayed in Mar 13, 2024

"Exceptional"

10.0
Helpful?
P
PetrocgbGB
Verified booking
young couple
Standard Room
Stayed in Feb 22, 2024

"Central, clean and good size room with AC and good value."

8.0

Central and good value.

No window at all. Just a fake one with curtains over it. OK for overnight.

Helpful?
D
DavidthTH
Verified booking
solo traveller
Standard Room
Stayed in Feb 20, 2024

"It was worth it, but slightly over priced."

6.0

The location was great. The actual place wasn't really that spectacular. The matrass was hard there was a lot of residual noise from the area, but that has to be expected from the area.

The staff could have carried my bag upstairs. A hostel staff member did this for me in the same area, paid less than half the price of Casa...

Helpful?
L
LescaCA
Verified booking
young couple
Standard Room
Stayed in Feb 11, 2024

"Pleasant"

6.0

Location was great just a short walk to the beach and Quinta Ave. lots of action nearby, OXO for super morning coffee

a small table, or somewhere to put our carry on cases.

Helpful?
R
RoxyusUS
Verified booking
group
Standard Room
Stayed in Feb 11, 2024

"Passable"

5.0
Helpful?
J
JackiegbGB
Verified booking
solo traveller
Standard Room
Stayed in Feb 8, 2024

"A basic hotel but good value and a convenient place to stay"

7.0

It is located downtown very near the ADO bus station, and where I was hiring my car, so very convenient. It was also extremely quiet. There is a restaurant next door which offers a good breakfast if you don’t have time to go to a place near the beach. The staff let me leave my bags off to check out for an evening pick up

The room was basic and value for money, given the price and how expensive Playa Del Carmen is. However, it did not look like the photos on the website.

Helpful?
P
PetrocgbGB
Verified booking
group
Standard Room
Stayed in Jan 27, 2024

"Traditional fan cooled room overlooking a garden, everything works, just 5 m to beach."

8.0

Traditional mexican fan cooled room overlooking a garden. wifi works, water reliable and sheets clean. Freindly staff especially Lucio. Reasonably central and much quieter than Avenue 5, just 5 minutes from the beach.

Some bulbs missing, we carry 2 plugin bulbs whenever we travel. No hooks to hang things on. No water glasses in room.

Helpful?
E
ElizabethcaCA
Verified booking
solo traveller
Standard Room
Stayed in Nov 6, 2023

"Poor"

3.0

I knew what to expect, budget hotel. Arrived at 9 PM and left at 7 AM to catch the bus. Quite frankly, though, there are other hotels in the area with the same price that have a bottle of drinking water, better towels and air-conditioning for same price, not sure if I'm allowed to name names of hotels. chose the room without air conditioning and the fan was fine with me. Just to sleep was OK, otherwise, no. There is not even a sitting area outside which other hotels have. The original reservation I had, Beach Balance hotel fell through, suddenly closed? On my way down I stayed at Hacienda Del Caribe, had AC, coffee machine, small bottle of drinking water, small pool, all for same price.

Helpful?
M
MateuszusUS
Verified booking
young couple
Standard Room
Stayed in Oct 1, 2023

"Pleasant"

6.0

Localization is the best

Super hot in the room and AC didn't work properly

Helpful?
N
NicolasusUS
Verified booking
solo traveller
Standard Room
Stayed in Aug 21, 2023

"Good"

7.0
Helpful?