Sonesta ES Suites Gwinnett Place Atlanta

Location was perfect for my stay

It’s ok. Definitely needs a little touching up. However, they are currently being renovated.

The breakfast was so-so on Sunday, but on Monday morning it was phenomenal!! The staff at the front desk left a little to be desired, but when our toliet stopped filling for some reason they had a maintenance member up there promptly to have it fixed before we returned. The pool was still closed when we went, and the whole hotel is under renovation. So glad we got an updated room, but our TV in the living room had a dark burnt in screen. We managed to deal with it .

Staff wasn’t as friendly as they should have been, and they don’t really explain the check in process well. We got lost trying to find our room twice before we finally got a good enough explanation of how to get where we were going. The front desk clerk seemed kinda annoyed we asked though. We also were in an accessible room when we didn’t ask for it, so everything was sorta low and oddly laid out.

Everything!

Terrible

Cleanliness Service Breakfast wasn’t optional when leaving