AJY Birmingham City Centre Viva Apartment

Besides the apartment being so neat, the host was really kind and patient towards us tourists.

Value for money Parking Location

Some of the information we received was conflicting. E.g. check out time. Key location a couple of blocks from the apartment.

Apartment needs updating. Dirty in areas.Damaged furnishing. Refrigerator smelt bad.Handbasin in bathroom plug hole had a bad smell and gunk came back up.And no hot water from shower. contacted owner who checked and said the water was hot but definitely not for the shower so gave up in the end and suffered cold showers.Stated balcony on description but no balcony. Overall not good.Felt like student accommodation. Definitely not recommend

Great location with good instructions on how to find it, clean and spacious.

The room is very big and the bed is very comfortable ~

Need to go to a different location to pick up and return back the keys.

Great Location, Comfortable beds, Spacious rooms, had a Bath and shower, kitchen area, lounge area, dining area even had a washing machine for long stay if travelling. we would recommend this apartment and stay again. host stayed in touch the whole time, before and after our stay. deposit refunded within 3 days,

The only thing which made us wary was some of the furniture was damaged or scuffed before we got there but we made sure we took pictures so we could get out deposit back. i would recommend updating / replacing the damaged items. but that was the only negative

The location was excellent. This apartment is a short walk from all the attractions, bars and restaurants. If it wasn't for this we would have rated this property even lower.

We were allocated apartment 42 which is a one bedroom apartment on the first floor. The photographs shown in the property description are a combination of a number of apartments. Check in instructions were inaccurate so couldn't access the car park until given the correct access instructions and code by a resident who happened to be passing by, Communication was generally poor. For example we were given 3 different check out times and then told to ignore the check out instruction book in the property. Owner insisted on using WhatsApp rather than communicating through Booking.com. Had to pick up and return the keys to a convenience store some distance from the property. Apartment is very tired and dirty. The windows have been used by smokers with ash at the bottom of the frames. Took a breakfast bowl out of the kitchen cupboard and it had a lot of water in it. The apartment is dark with only 2 windows and lights not working in the bathroom and kitchen area. Lots of damage to furniture and walls and the property is very very tired. It has clearly had a lot of misuse, Stained blinds. Shower over the bath with a big step to get in and no handrail or non slip mat so having a shower was hazardous. Hot water from the shower was hit and miss. It would start out hot, go cold and then get hot again. Our best guess is the thermostatic valve is faulty. Common parts of the block smelt of take aways. If we had known the above there is no way we would have made a booking. It is interesting to note that many of the good reviews are similar and very often have the same heading. It is almost like they have been written by the same person.

Location.

Not the easiest to pick up keys and no answer when phones for help. Cold apartment with a look warm en suite shower in a room with 2 small bed. The yard light streamed through the windows all night and thr blinds were missing some slats and the curtains didn’t block out the light. Same in the double bedroom. Door of fridge broken which we were told about. Pictures did not quite represent what was expected. Staining on the carpets. Expected more overall.