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8.3 / 10 Guest Rating

New Zealand House Apartments by Happy Days

18 Water Street, Liverpool, gb

New Zealand House Apartments by Happy Days - main view

About the Property

Central Location
Water Street by Ustay Aparthotels offers a prime location in the heart of Liverpool City Centre. Just steps away from iconic landmarks such as the Liver Building and Albert Dock, guests can immerse themselves in the vibrant city atmosphere.

Modern Amenities
Each unit at the apartment complex features a flat-screen TV and a fully equipped kitchen, providing guests with the convenience and comfort of a home away from home. Stay connected with complimentary WiFi and enjoy the privacy of a private bathroom.

Nearby Attractions
Explore Liverpool's top attractions with ease, as popular sites like the Royal Court Theatre and M&S Bank Arena are within walking distance. Whether you're here for business or leisure, Water Street is the perfect choice for your stay in Liverpool.

Experience the best of Liverpool at Water Street by Ustay Aparthotels. Book now for an unforgettable stay in the heart of the city.

Facilities & Amenities

WiFi available
Free WiFi
Heating
Non-smoking throughout
Laundry washed per local authority guidelines
Contactless check-in/check-out
Property cleaned by professional cleaning companies

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A damage deposit of GBP 50 per person is required before check-in (If only one person is staying the deposit is GBP 100) and this is taken via a credit card. If you would prefer to pay the deposit via cash then this is GBP 100 per person instead. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent748 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the spacious apartments.

Categories

Cleanliness7.9
Service7.3
Location9.4
Room Quality7.8
Amenities8.9
Value for Money8.3
Food and Beverage8.4
Overall Experience8.3

Select topics to read reviews

E
ElunedgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

9.0

Location was excellent, good facilties ,a spacious apartment linen very clean .

There was a nasty smell as you entered the building and in one of the bathrooms ,but I don't think it was unique to that building as it was prominent around the City.

Helpful?
S
ShelaghgbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 15, 2026

"Very Good"

7.0
Helpful?
V
Vivat BaahgbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 12, 2026

"A disappointing start but all went well in the end."

8.0

Location: The apartment is close to shopping centres and most of the drops. Also not far away from Liverpool Central Station.

There is no reception. Security deposit had to be paid before access is granted using a code. Strange smell in the apartment. No WiFi the evening of our arrival. We were kept waiting till after 8pm and nothing was done. There was WiFi access the following morning.

Helpful?
A
AbbiegbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 7, 2026

"Cheap and cheerful, however would not rush back due to issues"

7.0

Property was close to all places in the city centre we needed. Facilities available were all we needed

There was a very foul smell around the whole apartment, and in the reception area, of eggs/sewers. The room was also incredibly warm throughout the whole 2 night stay with no air conditioning or functioning windows , making guests feel they were unable to spend time in the communal area due to the sheer heat. Decor was outdated and we did not find the room particularly clean in places, and the showers did not drain properly

Helpful?
K
Katrín ÓskisIS
Verified booking
extended_group
Standard Room
Stayed in Jun 4, 2026

"Good"

3.0

No air conditioning og not possible to open any window.

Helpful?
A
AudreygbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 2, 2026

"Overall great experience"

8.0

Location was great, clean & Tidy

Lack of kitchen utensils, a larger tray for the oven, when both showers were on one went cold

Helpful?
M
MiagbGB
Verified booking
extended_group
Standard Room
Stayed in May 26, 2026

"apart from the confusion of the deposit, i would really recccomend"

8.0

very spacious, nice and clean, has everything you need

it wasn’t very clear about deposits wise. we got told over the phone it was £50 per head deposit but once we went to drop off the deposit, it was £100 per head if paying with cash rather than card (which we were doing). also it was annoying how the place where you pay the deposit isn’t extremely close to the air bnb.

Helpful?
G
Grace AmygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"Exceptional"

9.0

Well decorated 2 bedroom and was very comfortable for my friends and I.

Everything was spot on, asides a night prior to our leaving, i think the sewage system had issues and there was a foul smell in the Apartment.

Helpful?
O
Ove tnoNO
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Excellent"

8.0
Helpful?
K
KelliegbGB
Verified booking
extended_group
Standard Room
Stayed in May 11, 2026

"Exceptional"

9.0
Helpful?