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8.7 / 10 Guest Rating

Mercure Garut City Center

JALAN GUNTUR NO 02 PAKUWON KECAMATAN GARUT KOTA, Garut, id

Mercure Garut City Center - main view

About the Property

Luxurious Amenities
Indulge in the outdoor swimming pool, fitness centre, and elegant restaurant and bar.

Comfortable Rooms
Relax in air-conditioned rooms with flat-screen TVs, safety deposit boxes, and private bathrooms.

Convenient Location
Explore nearby attractions like Darajat Pass Water Park and Padjadjaran University.

To book your stay at Mercure Garut City Center, visit our website now!

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
1/4

Deluxe Double Room

Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room is air-conditioned and has a flat-screen TV with streaming services, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.

25 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Deluxe Room With Double Bed

Non-refundable
Breakfast Included
20% OFF$95.56

$76.45

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
1/4

Deluxe Twin Room

Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with streaming services.

25 sqm
Sleeps 3
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Deluxe Room With 2 Single Beds

Non-refundable
Breakfast Included
20% OFF$95.56

$76.45

Includes taxes & fees
Privilege Twin Room - Photo 1
Privilege Twin Room - Photo 2
Privilege Twin Room - Photo 3
Privilege Twin Room - Photo 4
1/4

Privilege Twin Room

Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with streaming services.

28 sqm
Sleeps 3
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Privilege Room With 2 Single Beds

Non-refundable
Breakfast Included
20% OFF$103.58

$82.86

Includes taxes & fees

Guest Reviews

8.7
Excellent94 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service9.3
Location9.3
Room Quality8.7
Amenities8.3
Value for Money8.7
Food and Beverage7.8
Overall Experience8.9

Select topics to read reviews

D
DavidauAU
Verified booking
family_with_children
Standard Room
Stayed in May 30, 2025

"Don't undercook the Eggs"

8.0

Room size was good. Big screen TV. Gym available but equipment basic.

I thought the Mercure would have a decent breakfast for a small town location. Selection was basically Indonesian. No real western alternative. Omelette was very undercooked. The inside was still running. On day 2 had to give egg station person instructions to really cook the omelette. Vegetables were extremely salty and cold. Apple juice needed to be diluted as it was too sweet. TV was confusing. Day 1 and 2 couldn't watch TV channels but YouTube was available. Day 3, 41 TV channels available but You Tube nolonger accessible. Smoking was allowed around the pool area. This smoke entered the main dining area. The hotel is packed on Public Holidays with people from Jakarta. Literally standing room only for breakfast. Get in early (before 6.30am) or leave it till later (after 8am). The Hotel is fairly new, but has some obvious poor workmanship. "Drummy" floor tiles in the bathroom. Water in the shower pools at the opposite end of the drain outlet.

Helpful?
T
take_okmjpJP
Verified booking
solo_traveller
Standard Room
Stayed in May 10, 2025

"Very Good"

7.0

隣にショッピングセンターがあるため、買い物や食事には不自由ない。 このショッピングセンターには、日本食(風のもの)を供するお店が多かった。 鉄道駅からは便利。

Helpful?
M
MichanlNL
Verified booking
couple
Standard Room
Stayed in May 9, 2025

"Superb new hotel in a beautiful area"

10.0

Our stay in this beautiful new hotel was a very nice surprise! Garut is a pleasant smaller town in a stunningly beautiful environment. The hotel is a perfect base for exploring the impressive Papandayan volcano and the green rice fields of the Preangan area. The rooms are well designed with beautiful decoration. Beds and bathrooms leave nothing to be desired. The infinity pool is really nice. People at the reception and those taking care of the rooms and the restaurant are extremely caring, kind and smiling all the time. The hotel is situated next to a shopping centre with many restaurants and coffee shops. On the other side is a water park.

Nothing of note. We really enjoyed. Maybe the espresso and cappuccinos served at breakfast should be stronger and more like real Italian ones.

Helpful?
A
adeidID
Verified booking
couple
Standard Room
Stayed in May 8, 2025

"Exceptional"

9.0
Helpful?
S
SabianidID
Verified booking
family_with_children
Standard Room
Stayed in Apr 25, 2025

"Exceptional"

10.0
Helpful?
L
LukegbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 25, 2025

"Exceptional"

10.0
Helpful?
B
BOSEONGkrKR
Verified booking
couple
Standard Room
Stayed in Apr 12, 2025

"Good hotel"

10.0

It was good experience Everything was good (breakfast, room service) I want to visit again!

Helpful?
D
David MarkgbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 3, 2025

"for over night transit it was good"

8.0

Staff very friendly. Hotel rooms very clean and fresh. General staff were very polite and quick to offer help

Evening BBQ buffet lacked healthy salad and vegetable options. Fish was sub standard. meat and fish cooked on same hot plate. Breakfast was not up to international standard hotel, focus on sweets and deserts. When asked to assist with transportation took many attempts to offer help. Pool far too warm, fitness room not in keeping with international chain standards very poor.

Helpful?
A
AsrinisaidID
Verified booking
family_with_children
Standard Room
Stayed in Apr 2, 2025

"Excellent"

8.0
Helpful?
S
ShafsgSG
Verified booking
family_with_children
Standard Room
Stayed in Mar 30, 2025

"Smooth check in and clean room!"

10.0

Our mini request before check in was fulfilled..

Helpful?