De Rossy Guest House

Every thing was fine

No Tv, shower water was to hot

Byliśmy w 4 osoby, a ręczniki tylko dwa. Słuchawka w prysznicu nie działała. Sprawa była tylko deszczownica . Brzydki zapach w pokoju, dywan nie odkurzony, ściany brudne. W kuchni w szafkach też brudno . Ogród w chwastach i takze byly jakies śmieci. Do tego kamery w gościnnym pokoju i na przedpokoju , jest to nie legalne, a mimo to były kamery. Niestety nie skorzystaliśmy z noclegu tu, bo zapach odrzucał. Nie polecam!

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No tbh in room or lounge plus lots of noise from other people staying

Bed

Prissy house was horrific. And my partner gucked up

Nothing

There was absolutely nothing good about this property. The street itself was completely run-down, with boarded-up and neglected houses, rubbish scattered along the road, and groups of men hanging around both outside the property and further down the street. This instantly felt unsafe and intimidating, especially as I was travelling with children. On top of that, there was a strong smell of drugs in the area, which made the whole environment nerve-racking and totally unsuitable for families. I booked three rooms, but one was cancelled by the host at the very last minute. Instead of the whole house as advertised, I was only given access to one street-facing room downstairs and one upstairs — and to make matters worse, the property turned out to be a shared house with other tenants, not a private rental. Inside, the first impression was dreadful: a strong smell of cannabis, broken facilities (the host even had to climb onto a set of drawers to attempt to fix a blind), and shouting and screaming from other tenants at their children. This was absolutely not what I paid for or expected. The person who handed me the keys was still inside the property when I left. I did not feel safe or comfortable telling him I didn’t want to stay there, which is why I took the keys and left without confrontation. I did not feel safe staying here at all and left immediately without spending the night. This left me driving around late in the evening, desperately trying to find somewhere else to stay. Thankfully, a hotel was able to take us in at short notice. I returned the keys the following morning and informed the host that we had not stayed. Since then, I have requested a refund through Booking.com and the host directly. The host has completely ignored my messages, and Booking.com have been utterly unhelpful despite multiple phone calls and emails. I am still waiting for my refund.

Everything great hosts and always very clean

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