Tjendana Kanaka Jungle Resort Ubud

Beutafil view

insects

Horribly isolated location. Waste of time

Too many stairs. Too far from central Ubud

I like the serene environment; it is super quiet and very private though too far from the city centre. I love the location of our room, and our daily breakfast was super yummy and huge. I loved the staff when they greeted happy birthday to my hubby while they brought the floating breakfast towards the pool, it was very lovely. All the staff are nice and accommodating. keep it up!

beautiful place and great location. we were looking for a jungle villa and we really got it. We were delighted with the villa and its view. to the nearest shop about 2 km and similarly to the restaurant. the place is located in the countryside, so unfortunately you have to go to attractions and European restaurants by car or scooter, but we were deliberately looking for peace and that Balinese atmosphere. service at the highest level, always nice and helpful. I sincerely recommend this resort to people looking for peace and quiet.

Our stay was just perfect! The staff was present in every detail and that made the difference. Everyone was friendly, the reception staff, cleaning, kitchen, drivers, everyone was very helpful. The place was in the jungle, beautiful and ideal to feel the real Bali. The breakfasts were complete, the room with private pool was luxurious and comfortable. In addition, the shared pool was clean and very pleasant. The floating breakfast was very nice. The hotel had a shuttle that went to and from the centre of Ubud every day which was very useful for us. I recommend it 100%

The advertisement of the property is false on the hotels.com website. The room type not being the same as listed is catfishing / frauding tourists from booking it. Upon check in when I inquired about the room, the receptionist advised me that the room type I booked was unavailable and that it doesn’t exist on their property. That doesn’t make sense to me, and when spoken to her about it she advised that their reservation team made a mistake and that the rooms were incorrect. I went specifically for that room type. This is very frustrating and unethical on the resorts part. They’re charging people so much money, and yet they don’t have the proper facilities as advertised. As soon as I stepped into the room, there were lizards on the bed and stains on the bedding, how can someone who’s travelled internationally be okay with that. Yes I understand it’s in the woods but there should be a system in place where bugs or small animals don’t enter the rooms. Or if they do they should be extracted immediately for the guests comfort instead of being told they’re harmless and it’s normal. But upon seeing everything that I did, there’s no way anyone would stay here. The stains on the towels, bed sheets, the room smelling like rotten meat, the pool looking like it has algae growing, and the washrooms with flies everywhere. That is unlivable. They did not give my money back and said you can go stay somewhere else and left me stranded with no place to stay. I had to uber to another resort.

Beautiful place, nice breakfast, friendly staff