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8.8 / 10 Guest Rating

Isabella by Viadora

540 Calle Hesiodo, Mexico City, mx

Isabella by Viadora - main view

About the Property

Luxurious Accommodations
Experience comfort and style in our rooms equipped with modern amenities and a touch of elegance.

Convenient Location
Explore nearby attractions such as National Museum of Anthropology and Chapultepec Castle within minutes from our hotel.

Exceptional Service
Enjoy our 24-hour front desk assistance and personalized service throughout your stay.

To book your unforgettable stay at Isabella Boutique Stays by Viadora, visit our website or call us now.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent38 verified reviews
AI Summary

Guests highly rate the perfect location and frequently praise the helpful staff.

Categories

Cleanliness7.7
Service9.2
Location9.7
Room Quality9.7
Amenities8.7
Value for Money9.1
Food and Beverage7.2
Overall Experience9.2

Select topics to read reviews

I
IsaacusUS
Verified booking
solo_traveller
Standard Room
Stayed in Aug 25, 2025

"Humiliated & abused"

1.0

The bellhop guy was nice but both Managers were NASTY

We were scammed & humiliated beyond belief. The rude manager accused us wrongly of leaving on a shower & causing water damage to a unit below. Never happened. Then they demanded we write up an “ incident” report with “our side of the story”. Then they physically threatened myself & my family from leaving & my wife & kids were hysterical & traumatized. I have travelled all over world and never encountered such a horrible experience. We were supposed to check out Sunday morning but due to the abuse from the staff we left Saturday while they threatened us to fill out their forms. We did absolutely nothing wrong & left the place immaculate. We are so nervous they will fraudulently try to charge our card. Addendum: They did charge our card when we left for NO REASON. We did not use any of their drinks or food. We were warned about these fraudulent charges (see their GOOGLE REVIEWS) and sure enough they charged us for 6000 Mexican Pesos which we are disputing with our Credit Card Company.

Helpful?
A
AndrescoCO
Verified booking
couple
Standard Room
Stayed in Aug 4, 2025

"Excelente lugar."

10.0
Helpful?
C
ChristinausUS
Verified booking
family_with_children
Standard Room
Stayed in Jul 11, 2025

"A very positive experience; would definitely stay again"

9.0

Very clean Comfortable, lovely, well equipped apartment Safe building and location Extremely courteous and helpful staff

Helpful?
A
AdrianaecEC
Verified booking
family_with_children
Standard Room
Stayed in Jul 1, 2025

"Exceptional"

10.0

Súper limpio, la ubicación es perfecta, la habitación amplia y cómoda, la atención súper buena. Todo estuvo 10000/10.

Helpful?
O
OscaresES
Verified booking
family with young children
Standard Room
Stayed in Jun 27, 2025

"Great stay, great location, and great staff!"

9.0

This boutique hotel was amazing! Great area to stay around for shopping and good restaurants. The staff were really friendly and helpful. The spaces felt very well designed, and you could tell there was a lot of intention behind things. There were a bunch of tiny details that showed they really tried to take care of it all.

The pillows were a bit hard and elevated, but they weren’t unbearable.

Helpful?
S
SarausUS
Verified booking
family with young children
Standard Room
Stayed in Jun 9, 2025

"Exceptional"

10.0

Modern, clean, location, helpful staff.

Helpful?
S
SarausUS
Verified booking
family with young children
Standard Room
Stayed in May 19, 2025

"Amazing stay!"

10.0

Modern, clean and in a great location. Super spacious and comfortable!

Helpful?
N
NytzausUS
Verified booking
group
Standard Room
Stayed in Mar 24, 2025

"Exceptional"

10.0
Helpful?