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8.5 / 10 Guest Rating

Sapa Heaven House

18/42 Đường Đông Lợi, Sa Pả, vn

Sapa Heaven House - main view

About the Property

Luxurious Accommodation:
Enjoy rooms with air conditioning, private bathrooms, and a terrace.

Delectable Dining Options:
Indulge in buffet and à la carte breakfast at the family-friendly restaurant.

Relaxation and Entertainment:
Unwind in the infinity pool, spa facilities, and explore nearby sightseeing tours.

To book your stay at Sapa Heaven House and experience luxury and comfort in Sa Pả, visit our website now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent167 verified reviews
AI Summary

Guests highly rate the comfortable rooms and frequently praise the helpful staff.

Categories

Cleanliness7.0
Service9.5
Location8.0
Room Quality7.5
Amenities8.5
Value for Money9.5
Food and Beverage9.0
Overall Experience9.0

Select topics to read reviews

G
GabuleczCZ
Verified booking
family_with_children
Standard Room
Stayed in Oct 5, 2025

"Good"

1.0
Helpful?
A
AnnaatAT
Verified booking
couple
Standard Room
Stayed in Oct 3, 2025

"Very Good"

7.0

Nice views from the hill front rooms, really comfortable beds, well equipped bathrooms, very friendly staff.

Lays on a very steep hill, taxi won’t drive there.

Helpful?
E
EdouardfrFR
Verified booking
couple
Standard Room
Stayed in Oct 2, 2025

"Excellent"

8.0
Helpful?
ל
ליטקהthTH
Verified booking
family_with_children
Standard Room
Stayed in Sep 14, 2025

"Excellent"

8.0
Helpful?
V
vikasinIN
Verified booking
couple
Standard Room
Stayed in Sep 12, 2025

"Unpleasant stay"

1.0

There’s nothing much to like about the property except that it was located in Sapa

We had a very disappointing experience at this property. First, the location of the hotel was quite confusing, and no prior instructions were provided. We had informed the hotel in advance about our early arrival at 5:30 AM, yet when we reached, there was no staff, security, or receptionist to receive us, and the property was completely dark with no lights switched on. This felt unsafe and extremely unwelcoming. Additionally, there is no lift, which made carrying luggage very difficult. We were charged $12 for early check-in, but instead of the room we booked, we were given a standard room for those few hours. The AC in that room was also not working. Later, we were shifted to the King Mountain View room with a bathtub, which was supposed to be our original booking. Unfortunately, even here the experience was poor. Our luggage was left unattended with the room door open, which allowed mosquitoes and bugs inside. The room itself was much smaller(<200 sqft) than what was mentioned at the time of booking. It was not properly cleaned before being handed over — we found hair in the commode, and the bathtub in the living area was leaking water, making it completely unusable. Overall, the stay was far below expectations, with multiple issues in service, cleanliness, and facilities.

Helpful?
S
Sir TomatincoCO
Verified booking
solo_traveller
Standard Room
Stayed in Sep 11, 2025

"Meh"

7.0

The staff is friendly and the breakfast is yummy.

The shower is pretty much on top of the toilet, there is not any division between them. The hotel is a bit difficult to be found. The first night, they sent three ladies to my room to provide me a massage, but I hadn't requested any massage!!! It seems they mistook the room s number or hotel s name. That was quite uncomfortable.

Helpful?
F
FerencihuHU
Verified booking
solo_traveller
Standard Room
Stayed in Sep 1, 2025

"Good"

5.0
Helpful?
H
HenryaeAE
Verified booking
couple
Standard Room
Stayed in Aug 31, 2025

"Good"

5.0
Helpful?
C
CindyfrFR
Verified booking
couple
Standard Room
Stayed in Aug 28, 2025

"Petit séjour simpa et merci à sung pour son accueil"

8.0

Le cadre du lieu et l accueil de sung notre réceptionniste.

La cuisine est vétuste et la connexion wifi.

Helpful?
N
NoblancfrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 26, 2025

"Very Good"

7.0
Helpful?