Smith And Western

the team on site are brilliant. Warm and welcoming seems to be the standard.

noise from restaurant/ kitchen area seemingly directly below the room.

Room was clean and comfortable. Once the restaurant had closed we had a peaceful night. Short walk to the bars and restaurants. Nice breakfast.

For those wanting to go to bed early the restaurant is noisy but that was not a problem for us and we had expected it.

Friendly helpful staff, clean rooms like hotel rooms used to be

Nothing i can think of. Could do with some smaller portion items for breakfast on the menu.

Loved everything about it !

Nothing!

I don’t know where to begin! Great location, near The Pantiles and is in the old railway station, which was a beautiful building. The room was decorated so well and was very clean. There were lots of quirky features. The shower was great….sorry, love a good shower! The staff were so helpful, friendly and lovely people….they couldn’t do enough for us. There was free parking and enough spaces for us to park.

Nothing.

Excellent breakfast

Nothing

This was our second stay there, excellent service and food, combined with the style of the hotel is very good.

Quirky - loved the Western theme and furniture in the room as well as in the bar and restaurant. Excellent and convenient parking right on the property. Close to Pantiles shopping and market.

Not unexpected, but could clearly hear the bar loud music till about 10.30 pm. It did not worry us.