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8.4 / 10 Guest Rating

Hotel Plaza Playa

Calle 20 entre 25 y 30, Playa del Carmen, mx

Hotel Plaza Playa - main view

About the Property

Eco-Friendly Hot Water System
Hotel Plaza Playa offers environmentally-conscious travelers the luxury of hot water powered by solar panels in every room, ensuring a sustainable and guilt-free stay.

Convenient Location
Nestled in downtown Playa Del Carmen, just a few blocks away from the vibrant 5th Avenue, guests at Plaza Playa have easy access to a plethora of shops, restaurants, and nightlife, making it the perfect hub for exploration and entertainment.

24-Hour Reception and Free Parking
With a round-the-clock reception and complimentary on-site parking, Hotel Plaza Playa prioritizes convenience and peace of mind for its guests, ensuring a hassle-free and enjoyable stay.

Book your stay at Hotel Plaza Playa now for an unforgettable experience in the heart of Playa Del Carmen!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent54 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the service.

Categories

Cleanliness8.5
Service9.0
Location9.0
Room Quality7.5
Amenities8.0
Value for Money8.4
Food and Beverage8.5
Overall Experience8.4

Select topics to read reviews

H
HazelcrCR
Verified booking
couple
Standard Room
Stayed in Dec 4, 2025

"Excellent"

8.0
Helpful?
C
Cervera MéndezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Oct 28, 2025

"Exceptional"

9.0
Helpful?
S
SugeymxMX
Verified booking
solo_traveller
Standard Room
Stayed in Oct 22, 2025

"Exceptional"

10.0
Helpful?
S
SugeymxMX
Verified booking
solo_traveller
Standard Room
Stayed in Oct 22, 2025

"Exceptional"

10.0

La limpieza de toda la habitación y baño . Qué cuenta con el frigobar. Gracias , pude descansar bien y trabajar bien y comoda.

Helpful?
C
Cervera MéndezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Oct 13, 2025

"Excellent"

8.0

La ubicación excelente y el servicio del personal muy amable

La televisión nunca funcionó y tampoco hubo agua caliente

Helpful?
J
Juan JosemxMX
Verified booking
solo_traveller
Standard Room
Stayed in Oct 8, 2025

"Excellent"

8.0
Helpful?
D
diegomxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 8, 2025

"BUENA"

8.0

UN POCO DE RUIDO EN LA HABITACIÓN OCASIONADA POR EL CLIMA

EL RUIDO DEL CLIMA

Helpful?
E
EdnacaCA
Verified booking
couple
Standard Room
Stayed in Aug 11, 2025

"Can be recommended to friends and relatives.."

9.0

Room rate is practical; comfy to stay; quite and location is near to customers’ needs during stay.

TELEVISION RECEPTIONS AND CHANNELS… needs improvement pls..

Helpful?
A
AnneieIE
Verified booking
with friends
Standard Room
Stayed in Mar 31, 2025

"I will definitely be back."

10.0

Great location, spotlessly clean, good size disabled room on first floor. Very helpful friendly staff.

Helpful?
P
PrisilapaPA
Verified booking
family with young children
Standard Room
Stayed in Mar 13, 2025

"Disappointing"

4.0
Helpful?
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