Kelsey's Homestay

Location and balcony.

Location is really good but the property owner is indeed unresponsive like what other guests experienced. My family arrived at the premise and the security guard does not even know about it, despite giving details way ahead of time for the permit/access. You will truly need a lot of patience if you plan on staying here. The AC in one room is not working, I hope they can fix that so the next guests won’t suffer. No rice cooker provided as well so bring your own if rice is something you can’t live without. No washing machine as well so not for long stay. WiFi wasn’t working but at least they fixed it after many calls.

The only thing I liked about our stay was the convenient location, as it was easy for us to get around.

This is the first time in all my travel bookings that I encountered this kind of problem during our stay, and unfortunately, it happened on the actual day of our booking. I was disappointed because the condo unit I booked was not the one we actually stayed in. According to the owner, the unit was double-booked, so they transferred us to another condo. What made it more inconvenient was that our group was placed in separate units instead of staying together as originally planned. They even told us that if we did not agree to be transferred to another condo, we should just cancel our booking, without considering that we had already paid through our credit card on Booking.com. If we canceled our booking that day, we would no longer be eligible for a refund since the issue happened on the actual day of our stay. 😔 When we arrived at the condo, our gate pass had not yet been prepared, and they only asked for additional requirements such as IDs and the list of guest names at that time. These should have been requested before our booking date so everything would have been ready by our 2:00 PM check-in time. Unfortunately, we were only able to check in at around 5:00 PM, which affected our itinerary for the day. Because of this experience, I do not recommend this property being listed on Booking.com, as they still seem unprepared to properly manage their bookings and guest arrangements.

I just like how big spacious it was.

Not being biased, the host was unresponsive. A lot of things were kulang. Like for example, no floormats (especially sa bathroom), no rice cooker, late na nadeliver yung towels and kumot, no water to drink upon our entry (matagal din na deliver), clogged yung sink, the aircon on the second room is loud and it doesn't smell great in there.

Location perfect close to church and to where we can buy food

Aircon is not working properly

The only thing we liked was the pool and earea is convenient

Apparently there are three apartments,two are shown on Booking site and apartment 719 is not. The owner was very cold had to call him a few times and didn't answer ,we felt like he was doing us a favor. The place is run down,hasn't been upgraded in maybe the 20 years. The air-conditioning in the living room needs repairing the owner left a a standing fan to compensate. The vent in the shower/bathroom doesn't work. There was no hot water but there is an electric box with a circuit breaker that says "water heater" which was on ,but no water. There is a television with no wifi connection so there was nothing to watch. One closet in one room for all six visitors There is a built in electric stove that cooked food very slow and a portable stove that didn't work. The shower door was on the balcony and when showering (with the cold water) the bathroom floor would flood and no means treat the conditionand no bathroom carpet There is place to hang wet towels or bathing suits to dry. Last but not least,the place can accommodate 6 visitors (as we are) ,but the owner can only supply 4 towels .

Communication very poor, no one answering, guard not good,