Best Western Plus Amritsar

The room size was big.

Its like a haunted house with no guests except us. The entire hotel is managed by a staff of 2 people including the guy at the reception. The Air conditioning refused to work despite several complaints. The Gym, swimming pool, 24 hr coffee shop and other facilities are only present in the advertisements for the hotel and are absent at the actual property.

Great place to stay and service is exceptional... Staff is also very nice and courteous .. Great location...

Room was excellant. Everything was fine. The staff is really awesome and hats off to their hospitality. I stayed with my mother. After we had checked out, my flight was in evening and hence we wanted to visit some places in Amritsar. The hotel staff agreed that we can keep our bags and collect them in evening before flying. However my mother developed some health issues. The hotel staff allowed us to stay in the lounge and later occupy again the same room we left for the day without any exrtra costs. They also guided about some good restaurants and travelling inside amritsar. I would surely again stay here. It is a little far off from the golden temple, however we arrived by train and train station is 10min away.

The bathroom was little bit unprepared for guests. The hotel was recently renovated , hence it can be understood.

Location is very prime , accessible and staff at reception and the security at the entrance of the hotel were absolutely great:

The rooms need a massive refurbishment. There are walls need painting, the floor is dirty and do not look under the bed. Hot water is a joke and the air conditioner is definitely need fixing. The temperature has been set to 24 and locked. Not allowed to reduce this. Visiting in summer?: think twice. The property looks great from the outside. It needs a massive facelift from the inside. Lobby needs music. It’s so dead with no music.

There were insects running around in the bathroom Wifi and led panels were off The service was very poor compared to the rate

Room was good. Location is not very far from railway station

Air conditioner was not working properly