Double room In Southampton

house was clean tidy big screen tv location

Easy self check in

Room didn’t seem clean, there was plastic wrappings on the floor. Bathroom was dirty and door still doesn’t lock (isn’t proper door just plastic bi-fold) other guests came in late shouting and running up and down stairs, knocked and tried to get into our room. then up early too. Booked this months ago and would have aborted due to all recent bad reviews if it was refundable!

For me rather than pay a big Hotel alot more money. All I needed was a comfy bed wardrobe and T.V. Very quiet and relaxing time.

Would have liked a few food shops nearby. A steady walk to the Co-Op down the road. Soon sorted !!

It had Netflix

There is only a shared bathroom between the 3 rooms. No separate toilet. The bathroom does not have a working lock.

Nothing

It was a first floor box room. The shower room was downstairs. The bedroom was devoid of anything. There was no table and not even a chair. There was 1 central light bulb and even that was devoid of a light shade.

Comfortable bed, windows that open wide which was good in the very hot weather, cosy carpet underfoot, roadside parking (at a squeeze), good kettle, good location for our purposes.

Unclear description - could have been interpreted as ensuite with kettle and mini fridge in room. Then noticed "shared bathrooms" - actually there's only one (slightly cramped at the basin), and naturally had assumed it was upstairs, but it is downstairs through lounge and kitchen - which would just be helpful to be aware of when booking. It was OK but there were people (not owners ) actually living in the house so we felt like we were walking through their space as they watched TV (tho they were very nice and chilled about it). But initially we thought they were the owners so were surprised no actual welcome when we heard them in the lounge. Email had said tea and coffee available in the kitchen, so we wrongly assumed mini milk portions too but no milk available, and the tea caddy was empty (Ok as I had brought some tea bags anyway). Again, if you know, that's OK (we had black tea, then got a pint and put in fridge!).Wasn't quite clear re instructions about changing the heating control when having a shower, so managed without hot water (tho I could have texted to ask.) We were given the wrong instructions about which room was ours, and though free wifi was advertised, there was no info re password.

The place didn't live up to expectations at all. It was advertised with an en-suit bathroom when in fact, the bathroom was shared and not even on the same floor with the bedroom. Consequently, I didn't stay there. I asked for a refund from the owner, but so far, I haven't seen a penny.

Nothing at all

Arrived at property unable to park on drive due to a pick up truck blocking the drive. On entering property we realised we were not alone it's a shared property which we were not informed about only shared bathroom which wouldn't have been an issue as we were travelling as a family group. Nowhere on the advert does it say shared house. The bedrooms looked tired and not well made beds. The kitchen had dirty pltes, dirty shoes on the floor and someones belongings in the living room and clothes drying everywhere. The bathroom was downstairs and had a badly fitting plastic concertina door which did not afford security or privacy. There was a power socket outlet hanging off the wall in living room. We did not stay as did not feel comfortable or safe booked a hotel locally so had to pay twice. This place should not be allowed to be advertised or at least be clear that you wont stay there alone. We were there for ten minutes before leaving. Owner refused refund so we have raised a complaint with booking .com . It's not a cheap accommodation I would avoid this place. Ps and yes we did inform you of our intent to leave a negative review as the experience was negative and you refused to resolve