The Lotus Palace Chettinad

Staying here felt like being immersed in Chettinad heritage. The restoration has been done with great care, preserving the character of a traditional mansion while offering the ease and sophistication of a modern stay. The property was pristine and beautifully maintained. The food was outstanding. Breakfasts were comforting and delicious, while the non-veg Chettinad lunch spread was a true highlight, authentic flavours brilliantly executed by Chef Radha. Excellent service at the restaurant, with special thanks to Sitthik for his detailed explanations of each dish. Heartfelt thanks to the Lotus Palace Manager, Kathiravan, for his warm hospitality and for sharing fascinating insights into the property’s history.

Everything was great. Water pressure can be improved. Nothing else.

The place was a fully restored classically built mansion from about 250 years back. It was very well restored and upgraded, while retaining the older elements. So it modern in its facilities and ancient in it overall layout the structure. It was perfect for us, as it gave the experience of the times from hundreds of years back

Nothing bad to report

They charged extra day when we didn’t even stay

I liked the stay very much and the hotel experience was real good. This place combines the traditional essence with luxury stay. Right from the reception, welcome drinks, entering the room, restaurants, all were pretty good. Staff were very helpful and kind. Food was traditional and tasty. Complimentary traditional Chettinad snacks were really yum.

The staff were hospitable and friendly. The ambience was good though staying in the heritage house for more than day will be a challenge due to lack of open relaxed spaces.

We were not given the room we had booked thru Booking.com and the staff didn't tell us that they were putting us up in a different room which was dark and claustrophobic and had different floor levels. The staff should have been more forthright and we ended up paying almost 2000/= more than the tariff of this room. Also there wasn't even a chair or sofa in the room for sitting. The staff offered to set off only part of the dining amount.

Wonderfully decorated hotel, traditional touch with the design of an old chettinad home (hotel converted from a typical home). Lots of Instagrammable spots within the property. Maximalistic approach retained in room design. Extremely friendly staff who provided a warm welcome and support throughout. Interesting touristic places in walkable distance along the same street.