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8.9 / 10 Guest Rating

Azucar Hotel Tulum

Carretera Boca Paila Km 7.5, Tulum, mx

Azucar Hotel Tulum - main view

About the Property

Tropical Oasis by the Beach
Exciting Activities and Excursions
Relaxation and Dining Options by the Water

Book your beach getaway at Azucar Hotel Tulum today.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Safety deposit box
Outdoor furniture
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Private beach nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent58 verified reviews
AI Summary

Guests highly rate the excellent staff and frequently praise the great location.

Categories

Cleanliness8.5
Service9.9
Location9.5
Room Quality8.9
Amenities8.5
Value for Money8.9
Food and Beverage8.0
Overall Experience8.9

Select topics to read reviews

S
SilvanchCH
Verified booking
couple
Standard Room
Stayed in Feb 12, 2026

"Exceptional"

10.0

Gourmet Restaurant

Helpful?
M
MaximilianoarAR
Verified booking
couple
Standard Room
Stayed in Feb 8, 2026

"Exceptional"

10.0
Helpful?
S
SEDAtrTR
Verified booking
family_with_children
Standard Room
Stayed in Jan 30, 2026

"Çok iyi bir seçimdi"

9.0

Personel pozitif ve güler yüzlü Otel temiz Oda büyüklüğü ve koşulları süper Oda temizliği her gün yapıldı Yemekleri çooook lezzetli Kesinlikle tavsiye ederim

Helpful?
R
RoxanaroRO
Verified booking
couple
Standard Room
Stayed in Jan 28, 2026

"Good"

1.0

Be careful with booking at this hotel, they cancel the room on booking and make you pay directly at the hotel and ask for more money.

Helpful?
M
MariobrBR
Verified booking
solo_traveller
Standard Room
Stayed in Jan 27, 2026

"Que lugar Maravilhoso!"

10.0

Tudo perfeito! Acomodação, Piscina, Restaurante, o beach club além dos funcionários serem super atenciosos, inclusive a Mônica Gerente que é uma pessoal que gosta do so hotel e do que faz. O Hotel ainda conta com uma piscina no 3o andar e um terraço em cima do restaurante com vista para a praia. Voltaria mais vezes!

Helpful?
C
ClaudiachCH
Verified booking
family_with_children
Standard Room
Stayed in Jan 23, 2026

"Exceptional"

10.0
Helpful?
M
MariausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"My stay was welcoming and accommodating."

8.0

The property is right in the middle of all the beach clubs. It is also a beach front property. You can access the beach at any given time. There is a guard outside in the after hours. Staff makes you feel super safe!

They have no small bedroom coffee makers. Or available coffee for guest unless you order at their kitchen. That’s a big deal for me. Also, i follow news in the morning, so no tv’s. Fyi; I vacationed during the seaweed season which is June. If you don’t like the noise from the surrounding clubs this is not your place.

Helpful?
S
SpyroscyCY
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
A
ASHLEYusUS
Verified booking
couple
Standard Room
Stayed in Jan 3, 2026

"Wonderful Hotel, staff, beach, and location!"

10.0

We loved our beautiful ocean front room, the view and location were perfect. Also liked no TV's or phone in the room. The staff here was so friendly and welcoming. They were attentive and responsive to all our needs. The location of the hotel is perfect. It's a little on the quiet side but perfectly seated in the heart of all the action, there are many restaurants and beach clubs in walking distance. The beach is beautiful and flat in frontand the staff keeps it clean. Truly, the experience was wonderful and we can't thank the staff enough. Every. Single. One. Of. Them!

Helpful?
S
ShazinderbeBE
Verified booking
family_with_children
Standard Room
Stayed in Jan 2, 2026

"Excellent friendly staff! Location and value for money in Tulum beach area"

10.0

Really in the heart of Tulum beach scene, taxis can be a pain in that area but this location makes it super easy to got to all the main restaurants and nightlife!

We only spent 3 nights! Needed to spend more time1

Helpful?