Azucar Hotel Tulum

The beach was private and beautiful. Even though we were in the middle of it all there was plenty of time to relax. The staff was incredibly helpful and really took care of us. We even had an incident in town and Monica and her staff too amazing care of us! Also, we had the upgraded room and it was really incredible with a private rooftop plunge pool and very comfy bed.

Slightly noisy from the place next door however it didn't impact getting a quiet night sleep.

Our stay at Azucar was absolutely perfect! The place is beautiful, dreamy!!!! The pool area on the beach, STUNNING!!! Everything is new, sparkling clean. The room was beautiful, tastefully decorated with quality furniture and bed linens. Powerfull AC, hot shower, large balcony with breathtaking views. The staff were all very personable and went above and beyond to provide excellent service. Xavier that took care of us on the beach is a gem and he made the best michelada i've ever had! I was travelling alone with my 6 year old daughter and we always felt safe and welcomed. She loved the pool and the direct access to the beach. Another thing to note is that the food is spectacular!!! The guacamole with chicharron, the fish tacos, the tuna tostada, the breakfasts, EVERYTHING! Quality ingredients prepared the right way. It was quiet at night and we slept like babies. There's also a stunning pool on the roof with views of the jungle and the sea. I loved everything about our stay and will absolutely return!

The hotel only opened half a year ago so everything is brand new and super modern. The rooftop pool has a spectacular view and even toilets up there. The beachfront pool is stunning and the restaurant is incredible to eat breakfast there. The staff is the nicest I have met on my trip and they go above and beyond to fulfill your wishes. It's a very safe accomodation. The food you can buy ther is so delicious and the private beach area is an absolute dream. This is probably the most beautiful hotel I've stayed at in Mexico. It will 100% be worth the visit.

Honestly nothing. The location is also great with everything close by that you might need but still secluded in a way. A perfect place.

Absolutely stunning hotel, only 3 months old, design and decor was gorgeous. Beds super comfy, espresso coffee maker, beach towels. We ate here a few times and food was amazing.. All staff superhelpful and friendly. Always happy to help. Walking distance to plenty of shops, supermarket and arms. Beach and infinity pool was also great. Lovely sun loungers, and great coffee. Being next door to KANAN beach club was also cool, as could sit in our hotel beach beds listing to the DJ play until 6pm. Hammocks on beach. Drinks reasonable. Rooftop jacuzzi was a massive plus, and views whilst there were stunning. We thought being right in middle of all the big clubs would be too noisy, but it wasn't. Didn't effect us at all. We were sad to leave we absolutely loved this place. Collectivio vans 30 pesos to town or other sights right outside hotel. Walk over road and can book tours to cenotes etc.. A few paces walk to the big art structure place, with all the famous wicker statues. Opp Taco place.

The taxis anywhere were extortionate, no fault of hotel, so not a negative. Get the colectivo vans..

all was great

Het personeel / obers waren erg vriendelijk.

Konumu hem deniz hem restoranlar açısından çok iyi . Odalar konforlu balkon çok iyi . Plajı ve terastaki havuz muhteşem