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8.9 / 10 Guest Rating

Azucar Hotel Tulum

Carretera Boca Paila Km 7.5, Tulum, mx

Azucar Hotel Tulum - main view

About the Property

Tropical Oasis by the Beach
Exciting Activities and Excursions
Relaxation and Dining Options by the Water

Book your beach getaway at Azucar Hotel Tulum today.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Safety deposit box
Outdoor furniture
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Private beach nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent58 verified reviews
AI Summary

Guests highly rate the excellent staff and frequently praise the great location.

Categories

Cleanliness8.5
Service9.9
Location9.5
Room Quality8.9
Amenities8.5
Value for Money8.9
Food and Beverage8.0
Overall Experience8.9

Select topics to read reviews

H
H&MusUS
Verified booking
extended_group
Standard Room
Stayed in Oct 22, 2025

"Budget Hotel with Amazing Pool."

10.0

Everything. The infinity pool is amazing. The view in the morning is awesome. The staff are very helpful especially Armando.

The door key that also used for the elevator kept malfunction. And there's No one at the reception early morning so its a hassle if you go for a run or coffee and the key doesn't work. We were out 7:30 am and no one is there at the reception. But other than that, the place is perfect.

Helpful?
V
ViolettauaUA
Verified booking
solo_traveller
Standard Room
Stayed in Sep 4, 2025

"I’ll definitely be coming back!"

10.0

I’m absolutely thrilled that I discovered this hotel Azucar on the tulum coast, there’s really nothing else like it on the beachfront here. It’s quiet, peaceful, comfortable, and truly beautiful. Both types of rooms, the King Room and the Bungalow, are incredibly comfortable: fully equipped, with hammocks on the balconies and terraces, a new air-conditioning system, spotless interiors, and stunning views. They also have their own restaurant with excellent food and a gorgeous pool. In short, everything you need for a perfect retreat. Before this I stayed at the overhyped La Zebra and didn’t enjoy it. I’m glad I found Azucar, I even extended my stay in Tulum for another two weeks.

Helpful?
P
PatriciausUS
Verified booking
extended_group
Standard Room
Stayed in Aug 26, 2025

"Mi mejor experiencia en hospedaje en tulum"

10.0

Excelente ubicado estacionamiento gratis. El personal nos hizo excelente recomendaciones las tres personas de recepción eran extraordinarias

Todo me gustó

Helpful?
M
MyriamfrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 23, 2025

"Super emplacement, bons équipements"

9.0

L’emplacement, le parking gratuit, la literie , la piscine

Helpful?
N
NaomiitIT
Verified booking
couple
Standard Room
Stayed in Aug 23, 2025

"Excellent"

8.0

Posizione

Helpful?
Y
YvonneusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 17, 2025

"All the personal very nice , from the receptionist, the bar personal, the gentleman at night very honestlyson left his c"

10.0

The property very nice and clean, bar nice and clean

N/A

Helpful?
B
BenjaminusUS
Verified booking
with friends
Standard Room
Stayed in Jun 18, 2025

"Very good"

8.0
Helpful?
C
ClaumxMX
Verified booking
young couple
Standard Room
Stayed in Jun 13, 2025

"Excellent experience"

10.0

What a hotel! I really loved it. Everything is brand new from the towels, beds, to the architecture, is very classy with all the neutral colors and design. Our suit was amazing. My boyfriend and i were amazed by the swimming pool infront of the beach and the one on the roof top😍 very comfy room we had and what a view

Helpful?
A
AverycaCA
Verified booking
review category business travellers
Standard Room
Stayed in May 29, 2025

"This has to be the worst place in Tulum to stay...."

1.0

The staff was friendly.

Music at night. Water didn't work the morning I was to leave. Construction outside.

Helpful?
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