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8.9 / 10 Guest Rating

Azucar Hotel Tulum

Carretera Boca Paila Km 7.5, Tulum, mx

Azucar Hotel Tulum - main view

About the Property

Tropical Oasis by the Beach
Exciting Activities and Excursions
Relaxation and Dining Options by the Water

Book your beach getaway at Azucar Hotel Tulum today.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Safety deposit box
Outdoor furniture
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Private beach nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent58 verified reviews
AI Summary

Guests highly rate the excellent staff and frequently praise the great location.

Categories

Cleanliness8.5
Service9.9
Location9.5
Room Quality8.9
Amenities8.5
Value for Money8.9
Food and Beverage8.0
Overall Experience8.9

Select topics to read reviews

C
ChristinefrFR
Verified booking
couple
Standard Room
Stayed in Dec 27, 2025

"Perfectly location boutique hotel, right on the beach & the room itself was very nice & new! The daily cleaning"

10.0

The location was amazing & it was super clean & new the hotel.

Helpful?
J
JörgdeDE
Verified booking
extended_group
Standard Room
Stayed in Dec 26, 2025

"Gute Location - teuer"

7.0

Sehr sauber - gute Lage

Kein Spa - Frühstück teuer

Helpful?
M
MELSIitIT
Verified booking
couple
Standard Room
Stayed in Dec 25, 2025

"Una bella sorpresa"

10.0

Spiaggia pulita, personale disponibile

Helpful?
V
veroniquefrFR
Verified booking
extended_group
Standard Room
Stayed in Dec 23, 2025

"Les pieds dans l'eau"

10.0

Très bon accueil par tous. Notre chambre était dans le bâtiment principal, très calme, grande et luxueuse avec grand balcon. Le resto est très bon Belle plage plutôt branchée

La musique omnipresente côté plage et se superposant à celle du club à côté.

Helpful?
A
Alex RobertroRO
Verified booking
solo_traveller
Standard Room
Stayed in Dec 21, 2025

"Exceptional"

10.0
Helpful?
J
JoancaCA
Verified booking
couple
Standard Room
Stayed in Dec 19, 2025

"Beautiful hotel, clean, and great staff!"

10.0

The staff and management were so welcoming, very accommodating and helpful during our entire 9 night stay. They went above and beyond to make sure we were happy the whole trip. The beach is beautiful and raked every day, sun loungers and bean bag chairs were awesome. The rooms are very soundproofed, and the beds extremely comfortable. Super clean and immaculate room. The food at the beach bar/restaurant was very good.

Did not love the noise well into the night of the neighbouring hotel. The rooms however are quite soundproofed, so you could still get to sleep no problem. Mixed drinks at the bar were very lacking in flavour and alcohol.

Helpful?
L
LgbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 19, 2025

"Enjoyable Tulum in the middle of all the action!"

8.0

On a stunning part of the beach and the service and staff were excellent. Really good value for money, would go back. We also had a great sea view waking up to that every morning made our trip!

The AC in our room was broken, it was super loud sounded like an airplane engine and nothing could be done. Also the electricity kept tripping so the AC and ceiling fan would randomly come on and off which messes up with the room temp and your sleep. Also the club next door is constantly super loud so if you’re a light sleeper or want some relaxing beach time during the day this would not work! Final but minor point, there are no TVs in the rooms which is a bit odd.

Helpful?
Y
YItshakilIL
Verified booking
solo_traveller
Standard Room
Stayed in Dec 16, 2025

"מדהים"

10.0

צוות מדהים מיקום מעולה נקי מאוד מיטות נוחות על הים

אין rv

Helpful?
P
PAOLAitIT
Verified booking
couple
Standard Room
Stayed in Dec 14, 2025

"Belli hotel e spiaggia ma non la posizione"

7.0

L'albergo è direttamente sulla spiaggia, con piscina bellissima in spiaggia ed altra panoramica sul tetto. La camera era grande e ben servita, il servizio ottimo. Bar e ristorante (nel nostro periodo solo a pranzo) buono ma un po' caro come tutta la zona hotelera di Tulum. L'hotel è tranquillo, purtroppo è circondato da locali che giorno e parte della notte sparano musica altissima disturbando il relax ed il riposo.

La zona è lontana dal centro di Tulum e per spostarsi (se non si ha la macchina) è indispensabile usare un taxi che è molto caro, 25 dollari per qualsiasi destinazione inclusa la stazione degli autobus. IN alternativa si può optare per il noleggio di bici o scooter ma sono molto cari. L'albergo e la spiaggia sono bellissimi, intorno però ci sono solo locali per giovani e tutto è molto costoso, a misura di nordamericani

Helpful?
N
NatachaauAU
Verified booking
solo_traveller
Standard Room
Stayed in Dec 11, 2025

"Exceptional"

10.0

The location is simply stunning - sunrise is breathtaking in the morning

Helpful?