Sana Tulum Beachfront Boutique Hotel

Все було ідеально. Сервіс супер. Обслуговування теж.

Усе сподобалось

מיקום מטורף,צוות מדהים שנענה לכל בקשה,חדרים מדהימים

כלום

This place is heaven, I didn’t want to leave! The staff are incredible and made me feel so comfortable. The grounds themselves are stunning, my room was so comfortable, air conditioning works so well, cocktails by the beach were divine.

The ONLY thing was that my room has one of those joining doors, which was locked, however it wasn’t soundproof so I could hear the people in the next door room too much. But in the grand scheme of things this was minor (but worth the feedback!).

Beach club staff could be nicer. I am a local and live in Tulum. The hotel is offering 20% off on all food and drinks which is really nice. When the check came, I mentioned in to our waiter. He seemed hesitant to apply the discount. He told me “you should’ve told me before, hold on” in a condescending tone. I told you know so, just fix it. It’s just basic customer service.

Conforto

It was a beautiful property with very professional staff

the location is a little outside of tour pickup point, but rest was great as a lot of great restaurants are nearby.

O hotel é lindíssimo. Super limpo e equipe muito atenciosa. Acima da média

O mar na frente estava com uma cor bem escura e um odor desagradável. Mas sobre o hotel tudo lindo.

We loved everything!

Nothing

Everything! The staff was so kind, Pablo, Andrés and Joss were excellent hosts. Good vibes, good food, perfect views, perfect location. The best site to rest a lot.

Mosquitoes season :(