Unzen Kyushu Hotel

The staff assisted me to have the same room despite my bookings were made for 2 consecutive separate dates (pending final itinerary)

Somewhat expensive.

I loved the room that faced the Unzen hot springs. It has also the private bath with windows that provide views of the hot springs. The room is huge too, though longish in style. Once you step in the door, 1st section is the traditional tatami seating area, 2nd section followed by the beds, and then the 3rd section is the sofa seating area. For half-board, had Western/French for first nights, and Japanese for 2nd night. Dinner quality is a 7 out of 10. Staff attentiveness and service level depends on the attending staff (varied standards). The beef steak I was served had very high fat content which dampened my dinner experience by a notch, but the hotel mgt did try and make good offering me options, thus I appreciate their sincere attempt to improve the experience.

It is a matter of luck if you have a relatively clear sky to see the hot springs... IF it is foggy then all views will be obscured.... if you stay two nights, this should ensure you get to enjoy the views nonetheless. The breakfast and dinner area can be improved for better or more romantic ambience.

Great service, food and location.

Great view from room. Bed is comfortable and felt as if I’m at home.

The room included drinks at the rooftop and at the bar lounge. Also, the room was big and the bath was amazing. The hotel was right in front of the Unzen hot springs so we could walk around and look at where the martyrs were killed.

If you didn't have a car, the taxi was extremely expensive for a short trip to the ropeway (9,000 yen). We hiked up and let the driver wait for us during that hour.